Clerical Assistant

NHS

Job Description

Job summary

To provide administrative support to the Occupational Health Department. The post holder will undertake clerical duties including record keeping, filing, scanning, data collection and photocopying. The post holder will also be trained to cover the Reception Desk which will involve meeting and talking with patients as well as booking/re-booking/moving appointments.

There may be occasions when the post holder will be required to work at our branch site on the Tameside & Glossop Integrated Care NHSFT site.

Working time for the post is Monday - Friday, 8.30am - 1pm.

Main duties of the job

Main Duties and Responsibilities

Scanning of clinical correspondence in patient case notes.

To use bespoke Occupational Health IT system - Opas G2.

Process requests for vaccination ensuring that payment has been made.

Locating & tracking physical files for scanning/termination

Generating appointment reminder data file.

Printing of labels for Occupational Health Nurses.

To liaise with other wards/departments within the hospital as and when required.

Photocopying, faxing, laminating and binding of all necessary documentation and keeping departmental supplies up to date.

Opening and sorting of mail.

Enveloping of post.

Cover Occupational Health reception

Answering reception phone calls & voice mail retrieval.

Process referrals/health questionnaires

Preparing daily clinic sheets

System data integrity checks

General administration duties within the department as required.

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

  • Between 27-33 days of annual leave plus bank holidays
  • NHS pension scheme membership
  • Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
  • NHS Staff discounts
  • Cycle to work scheme
  • Salary finance - for loans, savings, budget planning and tips on managing debt
  • Stockport Credit Union- for local financial advice

Job responsibilities

Main Duties and Responsibilities

Scanning of clinical correspondence in patient case notes.

To use bespoke Occupational Health IT system Opas G2.

Process requests for vaccination ensuring that payment has been made.

Locating & tracking physical files for scanning/termination

Generating appointment reminder data file.

Printing of labels for Occupational Health Nurses.

To liaise with other wards/departments within the hospital as and when required.

Photocopying, faxing, laminating and binding of all necessary documentation and keeping departmental supplies up to date.

Opening and sorting of mail.

Enveloping of post.

Cover Occupational Health reception

Answering reception phone calls & voice mail retrieval.

Process referrals/health questionnaires

Preparing daily clinic sheets

System data integrity checks

General administration duties within the department as required.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

Person Specification

Education & Qualifications

Essential

  • Good general education - GCSE passes or equivalent including Maths and English
  • NVQ Level 2 in Business Administration or equivalent experience

Knowledge

Essential

  • A good awareness of and understanding of issues surrounding diversity and patient involvement.

Desirable

  • Knowledge of working in the NHS.

Experience

Essential

  • Previous office/reception expereience.
  • Able to demonstrate good communication and interpersonal skills.

Desirable

  • Working in an NHS environment, ideally Occupational Health.

Skills

Essential

  • Word processing skills.
  • Strong communication skills.
  • Well organised and methodical.
  • Motivated.

work related circumstances

Essential

  • Flexible hours/base

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Stockport NHS Foundation Trust

Address

Stockport NHS Foundation Trust

Stockport

SK2 7JE

Employer's website

http://www.stockport.nhs.uk/ (Opens in a new tab)

Good luck with your application