Clerical Officer

Job summary

Full time 37.5 hours per week. Permanent post.

The Health Records team at Bolton NHS Foundation Trust has an opportunity for an enthusiastic, motivated and flexible individual looking for a challenge in a post that is both interesting and varied to join our team.

Services operate flexibly over seven days a week. You should have the ability to work flexibly to meet the needs of the service, including covering for colleagues during absence and annual leave.

The role is a physically demanding role and you will be responsible primarily for providing a notes provision service, whilst additionally completing all associated administration tasks to ensure our patients receive an excellent first impression, you will ensure all necessary data is recorded.

As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk website Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

Main duties of the job

You will be required to retrieve case notes from within the health records library or from areas across the Trust site, which may require the lifting of boxes and pushing of trolleys up and down corridors.

Duties will include storage and retrieval of case notes, provision of an emergency notes service, case note preparation for clinics and elective admissions, dealing with enquiries, filing, use of LE2.2, customer service. The post holder will also be expected to be involved in the implementation of new working practices.

You will be expected to have excellent communication and interpersonal skills and the desire to work in a patient focussed environment. You will also need to have good IT and organisational skills, with the ability to deal sensitively and confidently with people, both face to face and over the telephone, as well as work effectively as part of the team. The ability to work under pressure to meet deadlines is essential.

The ideal candidate will have knowledge and experience of working in a similar environment.

About us

Based just off the M61, twenty minutes from the centre of Manchester and with excellent transport links to the rest of the North West, we are a forward thinking Foundation Trust.

Royal Bolton Hospital has a catchment population of approx 350,000 people.

The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. Staff are valued and we can offer excellent opportunities for further training and development.

The vision of this Trust is to be recognised by the people of Bolton and beyond as an excellent provider of health and care services and a great place to work. We are striving to attract, recruit and retain high caliber staff which reflect our communities. We are an inclusive employer who trains and develops our staff in a positive learning environment. We aim to be inclusive and therefore applications form all sectors of the community are welcomed.