Clerical Officer
Job Description
Job summary
Medical Reports/Enquiry Desk Clerk
15 Hours
Monday and Friday During Core Hours of 8.30 until 17.00
We are looking for an enthusiastic person with previous clerical experience to work within Medical Reports and the Enquiry Department at HRI.
The successful candidate must have good communication skills and be able to work as part of a team, as well as using their own initiative, and have the ability to organise and prioritise their workload.
Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.
Main duties of the job
Duties include invoicing, requesting case notes and x-rays, pulling casualty cards, dealing with Solicitors, dealing with the general public, directing patients and relatives to wards and departments, telephone enquiries, and other clerical duties.
Some typing and use of Lorenzo.
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Person Specification
education / Training
Essential
- 3 GCSEs (C or above)
Desirable
- NVQ level II/Btec equivalent
- Customer care training/ telephone skills
- Previous NHS experience
Personl Qualities
Essential
- Ability to communicate at all levels, both in writing and verbally
- Good organisational skills
- Must be able to maintain confidentiality at all times.
Knowledge
Essential
- Lorenzo experience
Desirable
- Previous medical records experience
- Experience of working with different NHS agencies
Experience
Essential
- A minimum of 2 years clerical experience within the last 2 years
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hull University Teaching Hospitals NHS Trust
Address
Hull Royal
Anlaby Road
Hull
HU3 2JZ
