Clerical Officer

NHS

Job Description

Job summary

An opportunity has arisen for a Clerical Officer to join the general office team within Cellular Pathology, Integrated Laboratory Medicine at the Royal Victoria Infirmary in Newcastle upon Tyne in a full time position.

Cellular Pathology is one of the largest laboratories of its kind in the UK and is a major specialist centre, teaching hospital and referral centre.

  • Interview Date Friday 11 April 2025
  • 37 Hours 30 Minutes/Week
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy

NO AGENCIES PLEASE

Main duties of the job

Working under the guidance of the senior administrative team, you will play a vital role in helping deliver accurate and timely results to our patients.We are seeking individuals who are comfortable working in a fast paced and occasionally demanding environment who have a strong desire to contribute to the success of our cellular pathology laboratory.

General duties include a variety of duties including but are not restricted to:

  • Handling/booking in/out slides and specimen blocks
  • Filing of request forms
  • Sending out reports by post
  • Returning referred material to external hospitals
  • Trolley runs to transport material from the laboratory to the reporting Pathologists
  • Handling telephone calls
  • Typing laboratory reports using audio transcription
  • Supporting the senior administrative team

About us

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

o Freeman Hospitalo Royal Victoria Infirmary (RVI)o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)o Newcastle Dental Hospitalo Newcastle Fertility Centreo Northern Centre for Cancer Care, North Cumbriao Northern Genetics Serviceo Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Job responsibilities

To work as part of a team providing an efficient and effective clerical support service in Cellular Pathology. Clerical duties include but are not limited to filing of request forms, sending out reports by post, returning referred material to other hospitals trolley runs to transport material from the laboratory to the reporting Pathologists and handling telephone calls.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Person Specification

Qualifications & Education

Essential

  • RSA 2, NVQ 2, ICT, English and Maths GCSE grade 9 - 4 (A - C), or equivalent level of qualification / knowledge / experience

Knowledge & Experience

Essential

  • Knowledge of all office procedures

Desirable

  • Previous NHS experience
  • Experience of using APEX

Skills & Abilities

Essential

  • Communication skills
  • Ability to prioritise
  • Typing/keyboard skills
  • IT skills - word processing, database management
  • Confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP

Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)

Good luck with your application