Clerical Officer

Job summary

We are looking for an enthusiastic and motivated individual to join our busy clerical and secretarial team within Medicine Business Unit at North Tyneside General Hospital.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received

Main duties of the job

The successful candidate will provide transcription, administrative and secretarial support services . The post holder must be able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills.

To assist in the general efficient running of sub-speciality offices including managing/arranging appointments, typing/G2 transcription, filing, retrieval and storage of patient records, handling post and dealing with telephone enquiries.

Knowledge of IT packages and applications is essential. G2 software knowledge is desirable but training will be provided. ECDL and knowledge of PAS and previous experience working within the healthcare environment would be desirable.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.