Client Liaison Manager
Job Description
Job summary
The Client Liaison Manager will be responsible for managing the sales and marketing processes in the home, ensuring the effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base and maximising revenue.
Main duties of the job
As the Client Liaison Manager, your focus will be on managing the sales and marketing processes in the home. You will be responsible for ensuring that sales targets and Sales & Marketing deadlines are met and adhere to brand standards. You will also assist in answering all general sales and marketing enquiries from colleagues and customers, manage the pipeline of potential members, and develop new contacts with key care influences.
About us
Avery Healthcare is one of the UK's largest providers of luxury elderly care homes. They are committed to creating meaningful experiences for their residents and team members, with a vision of "creating meaningful lives together." Avery operates over 100 homes across the UK, offering exceptional care in a supportive and inspiring environment.
Job responsibilities
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Client Liaison Manager. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as Client Liaison Manager will be to manage the sales and marketing processes in the home, ensuring the effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base and maximising revenue.
Other responsibilities will include:
- Ensuring that sales targets and Sales & Marketing deadlines are met and adhere to brand standards.
- Assisting in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
- Managing and keeping up to date the information on the pipeline of potential members, and when they are likely to become residents to maximise revenue.
- Developing new contacts and maintain regular and close contacts with all key care influences.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.
Our ideal candidate must:
- Be able to negotiate with skill and expertise.
- Possess effective interpersonal skills and professional telephone manner.
- Be able to prioritise your own workload.
- Ideally have a background in a previous sales position.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
Person Specification
Qualifications
Essential
- To be successful in this role, you should have a background in a previous sales position, with the ability to negotiate with skill and expertise. You should also possess effective interpersonal skills, a professional telephone manner, and the ability to prioritize your own workload.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
North London
EN1 3EU
