Clinical Administrator Apprentice

Job responsibilities

• Throughout the apprenticeship the post holder will gain experience working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g., Specialist Nurses and Therapists.
• The successful candidate will develop the required skills to communicate with patients regarding appointments and admissions at the request of the medical team.
• Provide cover for Team Leader within your administration team as required.
• Cover Clinical Administrator posts Trust wide as required.
• The successful candidate will achieve an Advanced (level 3) apprenticeship in Business Administration within 24 months.

If you are a highly motivated and enthusiastic individual, then we want you! This role is crucial to providing and maintaining an efficient and effective service for patients and their families. We are looking for someone who likes to collaborate with others as well as across our amazing organisation. We are also looking for someone that has a great eye for detail.

If successful, you will be responsible for liaising with clinical and non-clinical professional staff for the delivery of a high standard of care. Your role will directly impact patient experience and be part of providing seamless delivery of care.

Apprenticeship Posts You will need to be able to meet all the eligibility requirements as prescribed by the apprenticeship criteria to undertake the role.

To be eligible for an apprenticeship you must:

• Have the right to work and remain in the UK.
• Have lived in the UK for at least 3 years.
• Provide original evidence of required English and maths qualifications.

Further information:

• You will not be considered if you have an equivalent or higher qualification in the same or a very similar subject.
• You must not be engaged in any other funded training or education programme.
• We cannot sponsor applicants during or on successful completion of the apprenticeship so please ensure you meet visa status eligibility.
• We cannot accept applications from student visa applicants.

Please be advised if you are a 'Non-UK National' applicant you must meet the eligibility criteria and fulfil the settlement requirements of the apprenticeship course funding. Your settlement status will need to be verified as eligible for funding, by the relevant apprenticeship provider, for you to formally enroll on the course.

Further details can be found on the UK Government website.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Person Specification

Qualifications & Education

Essential

• Level 2 qualification in administration or equivalent/relevant experience in administrative role(s) with a view to successful completion of L3 Advanced Apprenticeship in Business Administration in 24 months
• English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2)
• Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1

Knowledge & Experience

Desirable

• Administration/Secretarial experience
• Working Knowledge of NHS Systems e.g., eRecord, System One
• Knowledge of medical terminology

Skills & Abilities

Essential

• IT Skills to include MS Office software packages e.g., Microsoft Word, Excel, Outlook and PowerPoint
• Keyboard skills including a high standard of word processing skills
• Excellent communication skills
• Ability to work with minimal supervision
• Ability to manage time effectively and work on own initiative
• Ability to accurately input, collate and present information
• Understanding of confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Freeman Hospital

317 01 Freeman Hospital

NE7 7DN

Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)