Clinical administrator- In-Patient Unit
- NHS
- Part Time
- Warrington
- 11.70 an hour
Job Description
Job summary
St. Rocco's Hospice is looking to recruit a Clinical Administrator to provide administrative support to the In-Patient service. To ensure that relief cover and comprehensive administrative support of a high standard is in place to the Clinical team, to enable exemplary service onsite at the Hospice.
This role requires innovative thinking, autonomous working and the ability to develop strong productive relationships. Excellent communication, organisational, planning, scheduling and problem-solving skills are essential.
15- 22.5 hours per week and potentially full-time hours will be considered for the right candidate.
Main duties of the job
Support for the In Patient Service
To be responsible for ensuring that all referrals are entered onto the patient administration system, and discussed by the appropriate team.
To input data onto SystmOne, ensuring accurate statistical data.
To accurately transcribe clinical letters, minutes, protocols and other correspondence either by tape or handwritten, and any other typing as requested, in a timely manner and within the specified time scales. Please see Job description for further details.
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- Annual holiday entitlement is 7 working weeks inclusive of all public holiday entitlement
- Contributory Company Group Pension Plan (NHS Pension Scheme members have the option of continuing in this scheme)
- Medical Cash Plan
- Life assurance
- Free onsite car park
We commit to our employees well-being through work life balance, on-going development, support and reward.
St. Rocco's Hospice is an Equal Opportunities Employer. All offers of employment are subject to 2 references & DBS.
St. Rocco's Hospice is not part of the NHS and is not licensed to sponsor foreign nationals. All offers of employment are subject to / conditional upon satisfactory documentary proof of right to work in the UK.
About us
St. Rocco's Hospice is a registered charity, not part of the NHS and it costs over £4.5 million to run the Hospice every year. We rely on support from the community of Warrington, both through volunteering time and donating money to enable us to continue our existing services.
For this reason, it is encouraged that all members of staff will also support the fundraising activities of the Hospice. We encourage every staff member to help at, participate in, or support at fundraising activities every year. Opportunities to support fundraising activities vary and could include helping at fundraising and shop events, taking part in an event and raising sponsorship or attending cheque presentations. Staff members will be asked as part of their annual appraisal which events, they have supported.
About the Team:
At St. Rocco's Hospice, you will find a fantastic team spirit and a commitment to developing you and your skills so that you can choose a long-term career with us.
Closing date: 22nd January. In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
Job responsibilities
Support for the In Patient Service
To be responsible for ensuring that all referrals are entered onto the patient administration system and discussed by the appropriate team.
To input data onto SystmOne, ensuring accurate statistical data.
To accurately transcribe clinical letters, minutes, protocols and other correspondence either by tape or handwritten, and any other typing as requested, in a timely manner and within the specified time scales.
To be responsible for ensuring that any patients records, or communications, are located/requested, and to ensure that patient records are kept in a neat order, and archived on a regular basis.
To ensure that any letters requiring signatures are checked by the requesting individual, and signed within an acceptable time scale.
To develop and maintain effective office systems, including electronic email, filing, photocopying, faxing, shredding and typing duties as required by the Clinical Team.
To work closely with members of the Clinical Team to ensure that the day-to-day activities of a busy workstation are confidentially and proactively managed by utilising systems and procedures for the management of time, resources and information available.
To be responsible for taking clear, concise telephone messages, ensuring that they are communicated as quickly as possible to the appropriate person/s.
To act as main administrative contact in IPU and provide relief cover in other areas as required.
To maintain confidentiality at all times, dealing with sensitive issues discretely and sensitively.
To act as an advocate and role model hospice values and behaviours
General Administrative Support
Provide relief and additional administrative support to the Hospices administrative team, assisting with a variety of tasks and demonstrating flexibility to address priorities and fluctuations in workload.
Person Specification
Experience
Essential
- Experience of working in an administrative role.
- Experience of working in a customer facing role or dealing with people on a day-to-day basis.
Desirable
- Experience of working in a healthcare or clinical setting
Qualifications
Essential
- Trained and/or highly experienced in Microsoft Office applications.
Desirable
- Educated to A Level or equivalent, or with three years relevant experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
St. Rocco's Hospice
Address
Lockton Lane
Bewsey
Warrington
Cheshire
WA5 0BW
