Clinical Coordinator
Job Description
Job summary
Fancy a challenge? Passionate about improving patient experience? An amazing team player? If so we might just have the perfect opportunity, if you are highly organised, forward thinking and dynamic we need you.
Gate 33 is a busy surgical ward and as the non-clinical coordinator you will be an integral part of the team, helping to streamline processes, maximise patient flow and make a positive impact on patient care. You'll need to be able to work under pressure and have excellent communication skills.
Main duties of the job
The successful applicant will be responsible for coordinating and facilitating the discharges of patients identified as medically optimised for discharge. Arranging medications for discharge, arranging transport for discharge, liaising with care providers and care homes to enable a timely discharge, ensuring good use of the discharge lounge when availability allows. Excellent communication skills are essential to ensure patient and families are kept informed about discharge plans.
The successful applicants will be responsible for keeping excellent contact with the patient flow matron, they will work closely with the ward domestics and the nursing staff to ensure bed spaces are cleaned and ready to accept admissions in a timely fashion.
You would need to be confident, an excellent communicator a mature decision maker and work well under pressure, you will be efficient and organised with an eye for detail and commitment to improve the patient experience.
Your role will involve using a range of IT systems .
About us
We are an acute trust caring for over half a million people in Wakefield and Kirklees. Our 10,000 staff work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.
We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.
If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.
Application guidance: We understand that more applicants are using AI technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. Its important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.
Job responsibilities
Working under the direction of a registrant, participate fully in the delivery of planned nursing task to aid a safe and timely discharge, within the boundaries of your role which may include identifying bloods to be taken, cannulate patients requiring diagnostic investigations,
Ability to provide essential patient care to patients when required.
Track discharge medications supporting timely discharges.
Support discharge planning during ward board rounds.
Working with the clinical team to support in a timely and sensitive manner any referrals the patient may require.
Support to ensure reason to reside and estimated date of discharge is completed and accurate.
Book patient transport booking and troubleshoot transport issues.
Distribution and collection of patient and visitor feedback
Work closely with MDT, clinical site manager, clinical flow team and flow matron to ensure flow is maintained through the ward at all times.
To work with the nurse in charge to complete delegated tasks which ensure that patients are discharged home in a timely manner.
To work with the nursing team to ensure that all educational needs have been met prior to the patient being discharged, e.g., catheter care, stoma care, wound care advice.
To work with the nursing teams to ensure a seamless discharge between the hospital and the community is maintained. This includes but not limited to, ordering equipment e.g., catheter supplies, nephrostomy supplies, district nurse requests, outpatient appointments e.g., TWOC clinic.
To work with allied health professionals to ensure that patients are discharged home safely and in a timely manner with the correct support that is required on discharge e.g., equipment, rehabilitation, care package.
To ensure that bed spaces are fully cleaned and prepared for the next patient.
Assist the Nurse in Charge with delegated tasks, supporting with the flow of patients, including dealing with telephone enquiries contacting patients families etc. whilst maintaining confidentiality at all times.
Support in the review of stranded and super stranded patients.
Maintain accurate records of patient flow through the unit.
Demonstrates own duties to new starters and supervises work of students and HealthCare Support Workers
Frequent exposure to emotional/distressing events, e.g., breaking of bad news.
Participate in patient and public involvement activities.
Undertake mandatory training and role specific training relevant to role.
Acts on own initiative when delivering patient care with supervision accessible.
To work alongside the clinical team supporting patients on the ward to be nursed in an appropriate ward/area.
Undertakes a range of core clinical skills which may include:
Venepuncture
Patient observations including Blood pressure, Oxygen saturations, heart rate, respirations, temperature, pain score, News score
Peripheral Cannula removal
Swabbing to include MRSA, FLU, COVID,
Obtain samples including urine dip, from a catheter, MSU and faeces, sputum,
Blood glucose and ketone testing
ECG
Observe wounds and change simple dressings
Bladder scan
Skin assessment
Catheter removal
Female catheter insertion
Pregnancy testing
There may also be role specific clinical skills that you will be required to develop competency in to undertake your role (see Addendum One).
Addendum One
There may also be specialty specific clinical skills that align to the band 3 CSW role profile that you will be required to develop competency in, in order to undertake your role. These skills will be discussed with you with your line manager.
Person Specification
Qualifications
Essential
- External staff must have:
- Level 2 in numeracy and literacy (or equivalent)
- Completed Care Certificate accredited by e-learning for healthcare evidence of both theory and all practical elements of the skills for health 15 standards (training completed via e-learning only will not be accepted.
- Plus, one of the following:
- Vocational Level 3 qualification in a Health-related subject regulated by OFQUAL.
- Or any new employees who can evidence competency of core clinical skills, as outlined above in the CSW Band 3 JD
- For existing Mid Yorkshire staff:
- Evidence of working in a Band 3 CSW role and hold or be willing to attend the Care Certificate.
- Evidence of completion of the Band 2 HCSW core competency framework and hold or be willing to attend the Care Certificate.
Desirable
- Any further qualifications and training relevant to this post
Other
Essential
- Good attendance record.
- Ability to meet the physical requirements of the post.
Experience
Essential
- Experience of working in a Health and Social Care setting in a Band 2 role or equivalent
Desirable
- Experience with NHS digital systems
Personal Attributes
Essential
- Ability to work well as part of a team.
- Positive attitude to change.
- Demonstrate motivation and reliability.
- Demonstrate ability to value others opinions.
- Flexible with regard to work patterns and cross site working.
- Enthusiastic
- Respectful
- Caring
- Has high standards
Skills and Abilities
Essential
- Good time management skills including ability to work to set deadlines.
- Ability to work flexibly, quickly, and accurately.
- Able to communicate clearly and concisely over the phone, face to face and in writing.
- Able to maintain positive working relationships. ...
