Community Support Worker
Job Description
Job summary
22.5 hours per week. We are seeking to recruit a Community Support Worker to work as part of the new multi-disciplinary Core Community Mental Health Service delivering specialist mental health interventions to both individuals/groups
This role offers a solid foundation for a varied career in mental health, we offer a variety of development opportunities, including in-house/external training
Opportunities to work towards gaining professional registration in mental health related disciplines
You will be joining an enthusiastic Multi-Disciplinary Team which include Doctors/Nurses/Social Workers/Psychologists/Occupational Therapists/Peer Support Workers/Admin Staff, who provide regular supervision & reflective practice
You will have the opportunity to work autonomously whilst under the direction of a Qualified practitioner to provide recovery orientated evidenced based interventions to people with severe & enduring mental health difficulties & their carers, enabling them to access mental health specialist support when required in line with Recovery & Trauma Informed Principles
You will be joining the Community Mental Health Services at an exciting time of change influencing how Community Mental Health Care will be delivered & leading local services in providing outstanding care in the community for Service Users
Main duties of the job
You will work closely with other statutory and non statutory agencies to provide specialist mental health assessment and evidenced based treatments (both individual and group work based) for people with severe and enduring mental health difficulties and complex presentations through. You will deliver care in line with agreed principles and policies, (Personalised Care Framework)
The post holder will co design plans of care with service users, their carers and the multi-disciplinary team,will be responsible for maintaining accurate clinical records, participating in mandatory training and line management and caseload supervision, will contribute to the maintenance of a positive learning experience for students and a psychologically safe environment for team members.
The post holder will manage their caseload independently, being responsible for managing their own electronic diary, and scheduling appointments to meet the demand of the job. You will be able to travel across the city and undertake home visits to service users during the core working hours.
This role may not be eligible for sponsorship under the Skilled Worker route.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Job responsibilities
Key Tasks and Responsibilities of the Post
You will work as part of a Multi Disciplinary Team in accordance with Livewell policies in order to work, enabling them to access mental health specialist support when required in line with Recovery and Trauma Informed Principles.
You will be involved in the co-production of holistic, evidenced based, care plans in line with the Personalised Care Framework.
You will, under the guidance of a registered professional, provide holistic evidenced based recovery focused and trauma informed care to individuals and groups, and support other agencies to contribute to this care, maintaining accurate clinical records.
You will provide interventions to a variety of people and their families known to the CMHT enhanced team, to promote recovery and resilience.
You will maintain links with people admitted to hospital in order to they maintain links to their community where possible.
You will attend and contribute to multi-agency forums in relation to service provision and individual care of service users.
You will practice within the legal and ethical framework set out by mental health related legislation to ensure that service users interests and well-being are at the fore.
You will work collaboratively with other statutory and VCSE organisations in line with relevant policies, you will liaise, advise, develop and maintain good relationships with service users, carers, relatives and fellow health, social care professionals who are involved in the delivery of services.
On a day to day basis you will be supported by a shift lead who provides appropriate supervision/advice to others.
You will contribute to the maintenance of a psychologically safe and positive learning environment for all staff, providing clinical advice/ guidance and line management for junior staff/students as required and participating in training programs designed for all staff groups.
You will take individual accountability for your practice maintaining your own professional development, participating in appraisal, performance review and all activities aimed at keeping professional skills updated.
You will contribute to the monitoring of standards of practice within the team through the use of clinical reporting systems and participation in the services clinical audit programme, this will include annual Personalised Care Framework reviews, medication and Health Records audits.
You will contribute to the collation of evidence within the team in support of standards for better health improving quality.
You will actively support the team through change in organisation and service delivery through the implementation of the Personalised Care Framework.
You will actively encourage people and their carers to be involved in service development
You will seek information and advice from key people when outside of your area of expertise
Work collaboratively with the IPS providing information and support to enable service users to engage in meeting education, employment and vocational needs. To include arranging initial contact and attending with the service user as required
Person Specification
Experience
Essential
- Relevant experience of working with and supporting people with a primary diagnosis of severe and enduring mental health problems and their carers preferably in a community environment.
- Experience of delivering one to one and groupwork treatment orientated interventions.
- Experience of Multi-disciplinary Team working
Desirable
- Experience of managing a caseload and working in the community without direct supervision
Qualifications
Essential
- Minimum of 5 gcses grades a-c including maths and English
- Maths & English GCSE Grades 4 and above
- NVQ III or equivalent in Mental Health and/or able to demonstrate the skills, knowledge and ability to work to this level
Desirable
- Driver with full driving license or access to transport
Knowledge and Skills
Essential
- Knowledge of mental health and social care legislation and demonstrable ability to work within these frameworks
- Well developed verbal and written communication skills, with a variety of people from service users and carers to other professionals
- Able to follow instruction from qualified practitioners
- Keyboard skills
- Safeguarding knowledge
Desirable
- Presentation/ teaching and training skills in mental health.
- Clinical Risk Assessment experience
- Understanding of the principles of triangle of care
- Knowledge of substance misuse
- Knowledge of Recovery ...
