Community Support Worker
Job Description
Job summary
The Recovery Team, as part of the Gloucester Health and Care NHS Foundation Trust, provides a specialist service for adults of working age with severe and enduring mental health needs.
Under the supervision of registered practitioners assist in the provision of care and treatment to service users in a community setting, in line with the principles of social inclusion and recovery, and the 'Capabilities for Inclusive Practice'.
- To provide support to an allocated group of service users with more complex needs and thus promote their recovery and maintain them in their community environment. To assist the care coordinator in the implementation of all aspects of care and treatment.
- To facilitate access to activities to meet the needs of service users within community settings.
Main duties of the job
- Under the supervision and direction of senior practitioners develop therapeutic relationships with clients and carers within appropriate and transparent boundaries
- To engage service users effectively with the agreed care plan and to ensure access to appropriate services is obtained on a needs-led basis.
- To promote social inclusion and recovery in all aspects of planned care with a commitment to empowerment and promoting independence within a climate of safe practice.
- Participate in the provision of identified group work.
- Plan and organize your own daily work activities in an effective and efficient way.
- Feedback to the team and others involved in the care, information regarding any changes observed in the client's mental state or social circumstances, any immediate risks, and take appropriate action.
- To deliver medication and facilitate well-being by supporting with Outpatient Appointments/Bloods/Physical Examinations etc.
- To maintain accurate service user records in line with the Trust policy.
- To identify barriers to social inclusion and work to resolve the issues.
- To build partnerships with other community agencies.
- To respond sensitively to the cultural norms of differing communities.
- Attend and participate in identified training and the staff appraisal process.
- Comply with, and be aware of, Trust policies, procedures, and guidelines.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification
About us
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
- 89.7% believe they are making a positive difference to patients/service users;
- 73.3% would recommend the organisation as a place to work;
- 82.4% agree that care of patients and service users is the organisations priority;
- 76.7% would be happy with the standard of care for a friend or relative
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
Job responsibilities
As a Health Care Assistant/ Support Worker you will be responsible for participating and assisting in the delivery of care / services to patients and service users as part of a Mental Health and Social Care Health Service. Health Care Assistant, Social Care Workers and other Healthcare Support Workers employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not.
You will receive direct supervision and partake in reflective practice / training on a regular basis and be required to meet the Care Certificate standards. All successful applicants will also have the opportunity to discuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare.
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
Person Specification
EXPERIENCE
Essential
- NVQ level 3 or equivalent level of competency-based training in a relevant health or social care area
LENGTH AND / OR NATURE OF EXPERIENCE
Essential
- Experience of working in a mental health setting
- Ability to work as part of a team
Desirable
- Community experience in a mental health setting.
- Experience of group/team working.
- Knowledge and understanding of using a Recovery based approach to care.
- Knowledge and understanding of social inclusion approach.
- Clinical skills training (awareness of physical health and wellbeing).
- Awareness of issues of diversity.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Gloucestershire Health and Care NHS Foundation Trust
Address
Weavers Croft
Field Road
Stroud
GL5 2HZ
Employer's website
https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)
