Dispensary Delivery Driver

Job responsibilities

Job Title:Delivery Driver

Responsible To:Dispensary Manager

Job Summary:To provide a caring, friendly and efficient medication delivery service to the patients of Ixworth Surgery.

Duties and responsibilities of the post:

Collate dispensed prescriptions for home delivery

Load van (provided by the surgery)

Deliver medication to patients

Other Delegated Duties

Specific tasks:

1. Collate Dispensed Prescriptions for home delivery:

i) Check home delivery book for required deliveries each day

ii) Collate medication to fulfil delivery schedule

iii) Liaise with colleagues and Dispensary Manager

iv) Ensure work station is in a clean and tidy state

2. Load van:

i) Load van with prescriptions to be delivered

ii) Keep van in a clean and tidy state

iii) Ensure van is locked at all times when unattended

iv) Deliver Medication

v) Deliver medication to patients home or nominated drop off site

vi) Ensure medication is signed for

3. Other delegated duties:

i) To undertake any other delegated duties reasonably considered appropriate to the post

4. Requirements of the post:

i) Smart, tidy appearance.

ii) Clean full driving license.

iii) An understanding, acceptance and adherence to the need for strict confidentiality

iv) An ability to use judgement, resourcefulness, common sense and tact to respond appropriately to the needs of the post

v) Excellent communication skills both face to face and on the telephone

vi) A flexible approach to the position in order to provide support for other team members

vii) Ability to ask for help and use the knowledge of the Senior Team for support

vii) To be logical, self-motivated, resourceful and attentive to detail

viii) Able to use own initiative

5. Circumstances:

i) Reliable

ii) Able to be flexible if needed to work extra at other times

6. Contraindications:

i) Being a patient with the Practice once employed

7. Working conditions

i) Pleasant, airy and modern purpose built premises

ii) Busy, friendly atmosphere

iii) Supervision from senior team

iv) Mainly administrative duties and driving.

v) The surgery owns and operates an electric van for prescription deliveries.

8. Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

i) Using personal security systems within the workplace according to Practice guidelines

ii) Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

iii) Making effective use of training to update knowledge and skills

iv) Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

v) Reporting potential risks identified

9. Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

i) Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

ii) Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

iii) Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.

10. Personal/Professional Development:

i) The post-holder will be expected to participate in any training programme deemed necessary for the post, as requested by the Dispensary Manager or Surgery Management Team.

ii) Participation in an annual appraisal, including taking responsibility for maintaining a record of own personal and/or professional development

iii) Ixworth Dispensary/Pharmacy has an automated Robotic Pharmacy system.

iv) The Dispensary/Pharmacy has a computerised patient information system.

Appropriate training will be given to work with the above.

11. Quality:

The post-holder will strive to maintain quality within the Practice, and will:

i) Alert other team members to issues of quality and risk

ii) Assess own performance and take accountability for own actions, either directly or under supervision

iii) Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

iv) Participate in team meetings as required

v) Work effectively with individuals in other agencies to meet patients needs

vi) Effectively manage own time, workload and resources

12. Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

i) Communicate effectively with other team members

ii) Communicate effectively with patients and carers

iii) Recognize peoples needs for alternative methods of communication and respond accordingly

13. Contribution to the Implementation of Services:

The post-holder will:

i) Apply Practice policies, standards and guidance as per

ii) Discuss with other members of the team how the policies, standards and guidelines will affect own work

14.Terms of service

i) Membership of the NHS Pension Scheme

ii) Salary paid monthly directly into bank account

This job description is not intended to be exhaustive and may be amended to meet the future needs of the practice

Person Specification

Skills

Essential

• Clean full driving license
• Confidentiality
• Basic literacy skills
• Basic computer knowledge

Desirable

• Experience in delivery skills
• Experience in working with general public
• Knowledge of local area.

Personal Attributes

Essential

• Good communicator (verbal & written) both upwards and downwards
• Numerate and IT literate
• Ability to work autonomously and initiate / self-direct own workload.
• Evidence of team working
• Ability to relate to the interviewing team and exhibits personality to match culture of Practice

Desirable

• Checkable employment history > 3 years
• Evidence of organisational skills.
• Evidence of recent self-directed learning or development.
• Evidence of job stability
• Ability to work ideal hours as stated and flexibility to cover adhoc hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ixworth Surgery

Address

Thetford Road

Ixworth

Bury St Edmunds

IP31 2HD

Employer's website

http://www.ixworthsurgery.co.uk/ (Opens in a new tab)