Dispensary Manager

Job summary

Hoveton and Wroxham Medical Centre are looking to welcome a bright and motivated dispensary manager into our busy practice,who will play a full and active role as part of the practice multi-disciplinary team.The role is advertised at 34.5 hours per week, however we may consider full time hours of 37.5 per week for the right person.

Main duties of the job

• Manage the dispensary staff in accordance with current HR policies and be responsible for staff rotas, appraisal and development of dispensary staff.
• Manage the safe dispensing of prescriptions for patients by supervising all dispensing matters within the practice, checking colleagues dispensing as required.
• Accurate collection and recording of prescription charges from patients and cross-referencing the number and value of prescription charges against statements.
• Manage the return of medicines from patients.
• On a monthly basis, oversee uncollected medication in accordance with current policy.
• Effectively manage stock levels within dispensary, minimising wastage and expenditure.
• Manage a safe and effective working environment.
• Effective management of the cold chain process.
• Process all relevant prescriptions and repeat prescriptions as authorised by GPs and prescribing nurses where appropriate, in accordance with best practice.
• Collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient.
• Manage ordering stock and stock control.
• Answer and deal withdispensary phone enquiries.
• Monitor patients exemption status.
• Sort and dispose of unwanted/returned medication.
• Any other duties to assist in the smooth day to day running of the dispensary and surgery.

About us

We are a highly reputable, semi-rural, dispensing, research and GP training Practice operating in North Norfolk within the village of Hoveton/Wroxham, 6-miles to the north east of the fine city of Norwich. We have a growing list size of approximately 10,000 patients. We are also a member of the NN4 Primary Care Network, working closely with 5 other local practices.

Candidates are encouraged to contact the practice to arrange an informal visit ahead of interviews to help you find out more about the position.