Dispenser
- NHS
- Part Time
- King's Lynn
- Negotiable
Job Description
Job summary
We are a small, friendly GP Surgery located within the village of Grimston, Norfolk.
We are looking for an additional Dispenser, preferably already qualified to join our enthusiastic and professional team.
The position is permanent and will cover hours between 8.30am - 5.30pm Wednesday and Friday.
Flexibility is essential to be able to provide additional cover for holidays and sickness.
The NVQ Level 2 as a dispenser or in Pharmacy Service is preferred but not essential as full training will be given.
Main duties of the job
Issue, prepare and dispense prescriptions.
Controlling dispensary stock so it is within reasonable levels, is accurately recorded in and out of the computer stock control system, rotated and stored correctly.
Undertake DRUMs as required.
Deal with queries relating to prescriptions as necessary in a calm and professional manner.
Liaise with the clinical team within the Practice daily and respond promptly to any queries which arise.
Our Dispensary is a very busy environment requiring you to work efficiently within a team.
To ensure the Dispensary is run in a cost-effective efficient manner, complying with the Dispensarys policies and Standard Operating Procedures, facilitating effective communication between patients and all members of the health care team.
About us
The Dispensary is located within the Surgery & provides acute and repeat medication to our 5300 patients.
The Clinical team comprises of 3 GP Partners, 1 GP, 1 Nurse Practitioner, 3 Practice Nurses and 2 HCAs. This means that the Dispensary is a busy environment with a constant through-flow of patients requiring medication and answers to their related enquiries.
The Surgery is currently open from Monday to Friday, we do not open on weekends.
Job responsibilities
To ensure the safe and accurate ordering, dispensing and checking of all medication, and that they are prepared and delivered promptly.
Dispense and check all prescriptions safely and accurately
Communicate effectively with patients, visitors and the multidisciplinary team
Maintain patient confidentiality at all times
Establish and maintain accurate and tidy working practices
Undertake agreed tasks and duties once competency achieved
Follow and abide by all Practice protocols, policies and Standard Operating Procedures (SOPs) at all times
Answer the telephone promptly, courteously whilst maintaining patient confidentiality, liaising with patients, suppliers and external agencies
Assist in the smooth running of the dispensary, keeping all workstations clean and tidy in line with IPC cleaning schedules
Deal with prescriptions monies promptly and accurately
Comply with Information Governance and computer usage policies and guidelines
Use resources effectively, minimising waste
Ensure all tasks, notifications and emails are actioned promptly and mandatory training is completed.
Carry out all dispensary related administrative tasks diligently and efficiently
Complete additional allocated tasks following discussion and agreement with dispensary lead and management
Order, manage and store stock, deal with deliveries of medication, appliances and dispensary supplies
Uniform will be provided
Person Specification
Qualifications
Essential
- GCSE Mathematics C or above
- GCSE English C or above
Desirable
- NVQ2 in Pharmacy Services (or equivalent)
Experience
Essential
- Previous Customer Service experience
- Excellent communication skills
- Ability to work as part of a small busy team
Desirable
- Previous Pharmacy or Dispensary experience beneficial
Additional skills and background
Essential
- Friendly and outgoing, with a positive attitude
- Firm understanding of the need for strict confidentiality
- Flexibility, you may be required to cover holidays and sickness outside of your contracted hours
- Good IT skills - use of Microsoft products, email etc
Desirable
- Previous experience of working within Primary Care
- Previous experience with SystmOne would be beneficial but not essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Grimston Medical Centre
Address
Congham Road
Grimston
King's Lynn
Norfolk
PE32 1DW
Employer's website
https://www.grimstonmedicalcentre.co.uk/ (Opens in a new tab)
