Dispenser

Job responsibilities

Take requests for prescription repeats via the telephone, online or over the counter

• Issue paper and electronic prescriptions to dispensing and non-dispensing patients within the required timescales for monthly repeat prescriptions
• Prepare information for GPs regarding requests for Dosset boxes and prepare boxes as appropriate
• Checking of dispensed prescriptions for signature/endorsements and oversee the sorting into paid/unpaid by doctor
• Submission of all unsigned prescriptions to the Partners, ensure nurses prescriptions are completed for stock used, oversee sorting post-dated prescriptions

Ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising doctor or duty doctor.

Collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient.

Ensure that all monies received or handled on behalf of the Practice are appropriately stored and a record kept of all financial transactions.

Ensure the relevant checks are performed, these include but are not limited to CDs, PA items, PPA return, expiry dates, owings, fridge temperatures etc

Check incoming stock against the invoice. Enter stock onto EMIS for stock control. Identify any errors in incoming stock and report to wholesaler and re-order item if necessary.

Promptly forward all invoices and dispensary related correspondence to the Practice Manager or Dispensary Manager according to Practice policy.

Take prompt action in response to any drug alert bulletins including advising appropriate staff and patients as required

Operate efficient stock control appropriate to the needs of the Practice with the objective of ensuring continuity of supply for patients and minimising wastage through out of date stock.

Ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.

Ensure safe and effective procurement, storage, dispensing and destruction of controlled drugs

Ensure checking of all injectables and ordering as necessary

Ensure the disposal of returned and out of date stock

Ensure the disposal of out of date controlled drugs with the appropriate officer for destruction

Ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record within GP Teamnet.

Maintain full and accurate records of all dispensing transactions incorporating the use of computers when available and appropriate.

Ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and kept in good working order.

Ensure dispensary equipment is accurate and in a good state of repair and kept clean and hygienic

Ensure compliance with Care Quality Commission (CQC) standards

Undertaking other reasonable duties within the framework of the post as directed by the Dispensary Manager

Person Specification

Experience

Essential

• Previous stock and quality control experience.
• Computer literate with excellent keyboard skills.
• Used to handling and reconciling cash.
• Self-starter, able to work on own initiative, following set procedures and protocols.

Desirable

• Previous experience of working in General Practice Dispensary or Hospital Pharmacy.
• Use of clinical system software eg. EMIS.

Skills & Abilities

Essential

• Excellent communicator both verbally and written demonstrated with people at all levels and in all
• circumstances.
• Ability to organise own tasks and work systematically.
• Ability to respect confidentiality at all times.

Desirable

• An enquiring mind with a willingness to learn new skills and procedures.

Personal Attributes

Essential

• Be able to demonstrate an understanding and commitment to working within a large Primary Care
• Team.
• Ability to remain calm under pressure.
• Capable of working supervised .
• Capable of consistent accuracy and concentration under pressure
• Keen to learn new skills.

Desirable

• Self-motivated but aware of limits of authority.

Knowledge & Understanding

Essential

• Demonstrate an understanding and commitment to good standards of patient care.
• Enjoys working as part of a Primary Care Team
• Flexible in approach to work and ability to cover colleagues during leave/busy periods.

Desirable

• Understanding of and commitment to Health & Safety in the workplace.

Qualifications

Essential

• Good level of education to GCSE standard or equivalent
• BTEC/NPA qualification in Dispensing or similar standard of training ie. NVQ Level 2 in Dispensing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Taurus Healthcare Limited

Address

The Surgery

Gadbridge Road

Weobley

Hereford

HR4 8SN

Employer's website

https://www.herefordshiregeneralpractice.co.uk (Opens in a new tab)