Dispensing Clerk
- NHS
- Part Time
- Dersingham
- 12.21 - 13.00 an hour

Job Description
Job summary
Vida Healthcare is currently looking for a reliable and hard-working person to provide additional support to the dispensary and prescribing team. This position will be based predominantly at Carole Brown Health Centre (however multi-site working is expected).
Our patients demand the highest standards of care and if you are conscientious with a strong team-working ethic, with the ability to achieve targets during lone working then this could be the ideal role for you.
You will be responsible for providing a high-quality service to all of our patients, carry out the issue of repeat medication, serve patients at the prescribing desk, help to achieve prescribing targets within the team and ensure patient data is accurate. In addition, you will be offering an excellent standard of support to all clinical and practice staff, ensuring good quality service delivery, confidentiality with patient satisfaction a priority.
Main duties of the job
The post-holder will project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way.
Assist in the preparation and dispensing of prescriptions and assist with stock control, ordering and re-stocking of the dispensary.
Assist to maintain the high standards in the Prescribing Team of which the role is part of. This will include some prescribing sessions regularly or when deemed necessary.
See attached job description.
About us
Vida Healthcare is one of Norfolks largest and most successful General Practices, working with colleagues in the NHS to provide the best possible patient care. Our practice has experienced impressive growth over recent years, by creating a work environment that encourages talented individuals to thrive and make a difference.
Committed to Equal Opportunity.
Q: What makes Vida Healthcare an award winning organisation?
A: The highly motivated people who work here and their enthusiasm for what we do and stand for.
To ensure that we remain at the forefront of health care, we recruit individuals whose passion, drive, integrity, initiative and customer orientation shines through. If you are interested in joining a forward thinking, passionate and professional organisation, then we would love to hear from you.
Job responsibilities
Issuing stock items and prepared prescriptions
Collection of prescription charges/checking patient exemption statements
Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage
Putting away drug orders while maintaining stock rotation and checking invoices accurately and marking appropriately.
Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions
Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook
Cleaning work surfaces and shelving on a regular basis and ensuring that that all dispensary equipment is kept clean and kept in good working order.
Maintaining full and accurate records of all dispensing transactions.
Undertaking other reasonable duties within the framework of the post as directed by the Dispensary Manager.
Dispensing and checking repeat prescriptions and prescriptions from surgeries under the supervision of another dispenser.
Taking orders for repeats and dealing with queries from district nurses and support staff.
Using the computer to keep records up to date and keep data clean.
Checking with GPs or in patient records if concerned about the appropriateness of requests for medication.
Dealing with queries from patients regarding their prescriptions.
Ordering drugs from the wholesalers.
Ordering where necessary from manufacturers.
Handling controlled drugs (and keeping register).
Handling prescription money and operating/balancing the till.
Assisting when required to meet targets in relation to dispensing doctors schemes
Helping to achieve practice prescribing targets.
Assisting in stock checks
Providing cover for annual leave/sickness throughout the team over the different sites.
Any other duties deemed appropriate by the Dispensary Manager.
Please see the full JD attached
Person Specification
Qualifications
Essential
- Minimum Qualifications
- Good standard of general education (essential)
- Two GCSEs (Or equivalent preferably Science/ Maths and English)
- NVQ 2 or NVQ 3 in dispensing (or similar level of dispensing/ pharmacy technician level qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Vida Healthcare
Address
Carole Brown Health Centre
Church Lane
Dersingham
King's Lynn
Norfolk
PE31 6GZ