Divisional Head Housekeeper
Job Description
Job summary
This is an exciting opportunity to join Barchester Healthcare as a Divisional Head Housekeeper. You will be responsible for supporting the Divisional Hospitality Manager in ensuring that the division meets its housekeeping and laundry standards and complies with all relevant legislation. This role will involve working closely with Housekeeping Teams across the division to ensure all hospitality standards are met and the service is commercially efficient.
Main duties of the job
As the Divisional Head Housekeeper, you will be responsible for supporting the Divisional Hospitality Manager in ensuring that the division meets its housekeeping and laundry standards and complies with all relevant legislation. You will work closely with Housekeeping Teams across the division to ensure all hospitality standards are met and the service is commercially efficient. This will involve supporting recruitment, training, and driving improvements in all aspects of housekeeping and laundry systems.
About us
Barchester Healthcare is a leading provider of high-quality care and support services in the UK. They operate over 200 care homes and employ over 17,000 people, with a focus on delivering exceptional care and support to their residents. Barchester is committed to creating a positive and inclusive working environment, and offers a range of benefits and development opportunities to their employees.
Job responsibilities
We are currently recruiting an exciting new job opportunity within the South Division in Barchester Healthcare. The role of Divisional Head Housekeeper will be fundamental in supporting the Divisional Hospitality Manager, ensuring that the division meets its housekeeping and laundry standards and complies with all relevant legislation. You will support recruitment, training and work with Housekeeping Teams across the division to ensure all hospitality standards are met and that the hospitality service is commercially efficient.
Rewards and benefits package Competitive Salary Package Generous Car Allowance or Choice of Company Car All mileage and expenses paid 25 days annual leave, plus bank holidays, with the option to buy/sell up to 5 days* Up to 8% employers pension contribution Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need to make a decision with confidence Confidential and free access to counselling and legal services
Role and responsibilities (Summarised): Ensuring all regulations and legislation are followed by all housekeeping staff across your division Supporting the delivery of all Operational Standards for housekeeping Identifying and driving improvements in all aspects of housekeeping and laundry system Support Divisional Hospitality Managers and Operations to implement and improve services Supporting the building and development of highly skilled housekeeping teams
Required experience and qualifications: Background in housekeeping and laundry management across an area, ideally including multiple sites. Experience in a customer service environment Experience of managing a team and ability to work in a team and own initiative Knowledge of COSHH A hospitality leader qualification (advantageous) Knowledge of budgeting and control of purchasing Awareness of health and safety legislation
Person Specification
Qualifications
Essential
- You will have a strong background in housekeeping and laundry management, ideally across multiple sites. Experience in a customer service environment and managing a team is essential, as is knowledge of COSHH and an awareness of health and safety legislation. A hospitality leader qualification would be advantageous.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Barchester Healthcare
Address
Barchester Healthcare
London
EC2A 1AS
