Domestic Supervisor

Job summary

North Manchester General Hospital is part of Manchester Foundation Trust and the Facilities staff employed provide an integral service to the smooth running of the hospital. We are now looking for staff to help us to continue to deliver excellent support services to the hospital.

As a Domestic Supervisor you will ensure domestic staff deliver a full and comprehensive cleaning service to wards and departments within North Manchester General Hospital. The primary function of the service is general cleaning within the hospital environment, including clinical and patient areas such as the emergency department, Theatres, patient bedroom/bathrooms along with all other non-clinical areas, such as infection cleans, office and public areas. You will be responsible for the day to day running of the team.

You will be required to provide a high quality responsive, efficient and effective patient support service to wards and departments within North Manchester General Hospital acting in a caring and professional manner and ensuring we meet the National Cleaning Standards required.

As the hospital is open 7 days per week, the successful candidates may also be expected to work weekends and bank holidays. Therefore, flexibility will be required.

Main duties of the job

1. To ensure the day to day domestic work is carried out effectively by the domestic team.2. To manage and reorganise the work of team members schedules taking into account unforeseen circumstances (e.g. sickness absence).3. To assist and provide a full cleaning service to sterile areas, offices and departments in accordance with work schedules and activity within the area.4. To support the Domestic Services manager with the introduction of new and innovative working methods.5. To oversee the day to day running of the department in the absence of the Domestic Services Manager, escalating issues as necessary to senior Facilities staff.6. To deal with queries and comments in a professional and understanding manner, referring when necessary to the Domestic Services manager.7. To assist with the investigation of complaints.8. To ensure Ward managers and Matrons are informed of any potential problems within Domestic Services which may affect service provision.9. To assist in basic classroom and on the job training for new starters.10. To ensure all staff are trained on any new cleaning equipment, products and methods/ techniques which are introduced and that these are adhered to by all staff.

About us

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.