Enhanced Care Team Support Worker

Job summary

We are recruiting for an Enhanced Care Team Support Worker who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The Enhanced Nursing Care Team supports our highest risk, challenging patients that might require close cohorted supervision or 1:1 enhanced care support.

We work alongside mental health liaison team, children and adult mental health team and the wider MDTs to provide gold standard care for our patients.

You will be based at the Lister Hospital but may be required to work across site on occasion.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

You will provide support to a variety of patients, some who have confusion, Dementia, Delirium, or mental health challenges both adult and children and need 1-1 enhanced care.

You will be required to move around the hospital to provide care and support to the patients with the greater need.

You will be expected to do all personal care for your patients, documentation, distraction therapies, activities, and encourage mobility.

We are looking for an individual who, has excellent communication skills, can work independently, and can deal with challenging behaviour in all age groups in a pleasant and calm manner.

You must have a NVQ level 3 or equivalent in health and social care.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.