General Manager

Job Description
Job summary
Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, committed to creating meaningful experiences for both residents and employees. As a General Manager, you will lead and inspire a team to deliver excellent person-centred quality care, ensuring regulatory compliance, professional standards, and business performance targets.
Main duties of the job
The General Manager's responsibilities include ensuring high-quality, person-centred care, managing staff recruitment, retention, and development, acting as a focal point for stakeholders, maintaining safe staffing levels, providing inspirational leadership, and managing costs within budgetary controls.
About us
Avery Healthcare is a leading provider of luxury elderly care homes in the UK, with over 100 homes across the country. The company is committed to creating meaningful lives together, offering exceptional care and supporting a culture that values respect, compassion, and a shared commitment to excellence.
Job responsibilities
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a General Manager. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as General Manager will be to lead and inspire a team to deliver excellent person-centred quality care to residents in a safe, caring and stimulating environment, whilst meeting regulatory requirement, professional and statutory standards, and business performance targets.
Other responsibilities will include:
- Ensuring the consistent delivery of high-quality care, person centred care and ensuring residents receive care based on best practice.
- Being responsible for the ongoing recruitment, retention, and development of staff within the Home.
- Acting as a focal point for contact with residents, their relatives, and visitors, as well as health and social care professionals involved in residents wellbeing.
- Ensuring safe staffing levels are reviewed and maintained in accordance with both occupancy and dependency.
- Providing on-going inspirational leadership and management to the staff team.
- Ensuring costs are well managed and maintained within budgetary controls, by reviewing regularly and monitoring stock.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.
Our ideal candidate must:
- Have a minimum of four years of experience in a similar care environment.
- Have Leadership and Management Level 5 or equivalent.
- Possess excellent leadership and management skills.
- Have the ability to communicate effectively verbally and in writing, and be competent In IT.
- Be adaptive and flexible to cover a range of responsibilities at short notice.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require:
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
Person Specification
Qualifications
Essential
- The ideal candidate must have a minimum of four years of experience in a similar care environment, a Leadership and Management Level 5 or equivalent qualification, excellent leadership and management skills, strong communication and IT proficiency, and the ability to adapt and handle a range of responsibilities.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Gravesend
DA12 5AL