GP Medical Receptionist

Job summary

We are looking for Receptionist/Administrators to join our busy, friendly receptionist team.

The ideal candidates will have some reception experience and be capable of multi-tasking as you will assisting patients both on the telephone and face to face , be first point of contact for all visitors to the Medical Centre.

You will be motivated, hard-working, enthusiastic, professional at all times, friendly and flexible.

Main duties of the job

• Meet and greet patients and visitors to the practice.
• Answering incoming telephone calls, ensuring calls are documented (where required) and redirected accordingly.
• Book, amend and cancel patient appointment in line with practice appointments procedures ensuing optimum efficiency of the appointment system.
• Deal with patient queries which may include calling hospital for copy of letters, lab reports or related.
• Ensure all tasks sent by GPs and admin staff are dealt on timely basis
• Ensure clinical rooms, reception and waiting areas are kept neat and tidy and also equipped with hand towels.
• Keep up to date with mandatory trainings.
• Check practice general emails on a daily basis.
• Work safely at all times in accordance with GDPR Legislative requirements and Practice Policy and Procedures.

About us

We are a GP practice providing quality healthcare and outcomes for patients in Bredbury and the surroundings areas of Stockport.

Our clinical team comprising of 2 GP Partners, 2 salaried GPs, Trainee GPs with a highly experienced Healthcare Team consisting of First Contact Physios. Clinical Pharmacist, Adult and Children Mental Health Practitioners, Social Prescribers, Counsellor, Well-being and Social coaches, a Management team and an experienced reception/administration staff make up a successful team.