GP Surgery Healthcare Assistant

Job responsibilities

HOURS:up to15 hours per week Wednesday to Friday.

WAGE DEPENDANT ON ABILITY & EXPERIENCE

Willington Surgery is with a capitation of 10'500 people. The total team is 33 which clinically we have 5 GP Partners plus salaried Gp and loucm Gps, Lead Practice Nurse, plus 3 other highly skilled nurses, an HCA, and a Phlebotomist.

We are looking for an additional experienced HCA to join our practice as one of our current team is retiring, ideally someone who has a team mentality and would have the ability to have some flexibility in hours if required.

Job summary

To join our experienced nursing and HCA team and provide and maintain a high standard of care for patients as well as providing assistance to the doctors and other members of the primary healthcare team. The duties will include all tasks normally undertaken by an experienced HCA and in addition any roles agreed between the nurse and the doctors as appropriate, having regard to current training.

Not all responsibilities are required to gain this position as training will be given, but a willingness to learn is required.

Working Knowldge of Systmone

Blood pressure (both 24 hour and onsite)

Pulse rate and rhythm

Temperature checks

Height and weight - body mass index

Visual acuity

Venepuncture (aiming to 5 minute appointments)

ECG

Administer some injections within skill set / training levels including B12, Influenza, Pneumonia and Shingles vaccines

Ear Syringe

Dressings (when nurse plan is in place)

Urine assessments

Suture Removal

Spirometry initiation (possibly Feno in the future)

Foot Checks

Understanding of long-term condition bloods

NHS Health Checks

Stock control support

Prepare and maintain environments and equipment before, during and after patient care interventions

Assist in raising awareness of health and well-being, and how it can be promoted through NHS health checks

Give accurate and appropriate information to patients and groups within own competence

Take on with the support of a GP learning disability reviews physical health checks

Support and monitor patients during nebulisation therapy

Communicate effectively with other team members

Communicate effectively with patients and carers, recognising their needs for alternative methods of communication

Essential requirements

• Basic literacy and numeracy skills
• Basic computer experience
• To have undertaken a NVQ or an equivalent HCA qualification
• NVQ level 3
• Working knowledge of Systmone CRM
• Mandatory Training as required

Knowledge and skills

• Demonstrates a basic understanding of the needs of the patient and the role of the HCA
• Willing to develop clinical skills and competency relevant to the role e.g. Wound Dressing / Ear Syring skills

• Understands issues regarding accountability and delegation

Experience

• Experience in Primary Care setting (beneficial)
• Have worked as a HCA previously

Personal qualities

• Demonstrates motivation, reliability and commitment to team working and the development of others
• Flexible, reliable and responsive to change
• Demonstrates an ability to value the opinions of others
• Willingness to undergo education/ training for both practice and service needs
• Willingness to work towards professional and performance objectives (appraisal)
• To have a self-led mentality
• To be solution driven

Physical skills

• Manual dexterity and manipulation skills
• Ability to handle simple medical equipment e.g. ECG machine
• Ability to assist others with the delivery of care e.g. assisting in minor surgery
• Fitness to do the job within manual-handing policy

Mental and emotional effort

• Concentration required daily, e.g. Ability to deal with occasional exposure to distressing circumstances or emotional events
• Ability to cope with occasional exposure to aggressive behaviour
• Ability to work with competing priorities
• Ability to deal tactfully and empathetically with distressed or anxious patients and carers

Working conditions

• Personal physical contact with patients
• Ability to work with high patient turnover and a pressurised environment on a daily basis
• Ability to work on own in clinical room

Communication and verbal skills

• Able to communicate routine information that requires tact and persuasive skills, or where there may be barriers to understanding
• Ability to communicate effectively via telephone or group discussion
• Good interpersonal skills

Responsibility for financial and physical resources

• Participate in the care of equipment
• Undertake stock control

Other requirement

• Must either be Hepatitis B immune or be willing to undergo an immunisation course

Personal and people development

• Take responsibility for own developmental learning and performance, including participating in supervision
• Take responsibility for maintaining a record of own personal development
• Work with management on any new training requirements
• To recognise and understand the roles and responsibilities of individuals working in the primary health care team
• Be aware of the legal issues pertinent to the role of a basic HCA

Health, safety and security

• Use the personal security systems within the workplace according to practice guidelines
• Identify the risks involved in work activities and undertake them in a way that manages the risks
• Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards reporting of any potential risks identified, including:
• hand washing
• universal hygiene procedures
• collection and handling of laboratory specimens
• segregation and disposal of waste materials
• decontamination of instruments and clinical equipment
• reporting and ...