Health Care Support Worker
- NHS
- Part Time
- Pontypridd
- 26928.00 - 29551.00 a year

Job Description
Job summary
Health Care Support Worker - Screener
There is an exciting opportunity to join our busy south Wales team as a Healthcare Support Worker (Retinal Photographer), directly delivering screening clinics to participants primarily in the area, but with flexibility for frequent overnight stays to support running clinic venues across Mid Wales. The ability to travel between sites is essential for this role to transport equipment in Diabetic Eye Screening vehicles.
We are seeking an enthusiastic and committed individual to join our team and train as a retinal screener.
If you are...
Experienced in a patient or customer-facing role in a Health or Social Care setting,
Passionate about providing high-quality, patient-centred care,
Dedicated to continuous service improvement,
Committed to attaining a retinal screening Diploma,
...and hold a full UK driving licence, we would love to hear from you!
About DESW
Our service provides screening to detect early signs of diabetic retinopathy, a complication of diabetes that can lead to vision loss or blindness if left untreated. The screening process involves taking high-quality digital images of the retina (the light-sensitive layer at the back of the eye) to identify any damage to the small blood vessels caused by diabetes.
To learn more about the work we do, please visit Diabetic Eye Screening Wales - Public Health Wales
Main duties of the job
Key Responsibilities:
- Guide participants through screening appointments, ensuring accurate record-keeping.
- Administer eye drops and accurately check pupil dilation within specified timeframes.
- Capture high-quality digital images of the retina using specialised cameras.
- Strictly adhere to DESW protocols and standard operating procedures.
- Drive the Trust's Light Goods Vehicle to clinic venues primarily across South Wales and Powys and occasionally other regions within Wales.
About us
We are Public Health Wales - the national public health organisation for Wales. Our purpose is 'working together for a healthier Wales'. We exist to help all people in Wales live longer, healthier lives. With our partners, we aim to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Together, our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the main source of public health information, research and innovation in Wales. Never more has public health been so important as we come through the Coronavirus pandemic, face the challenges of the cost-of-living crisis and tackle and prevent the harmful effects of climate change.
Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply
Person Specification
Qualifications
Essential
- GSCE (English Language and Mathematics are desirable) or HND or Level 2 NVQ (literacy and numeracy desirable) or equivalent education in relevant Healthcare subject or photography, or relevant equivalent experience.
- Commitment to continuous learning / evidence of CPD
- A good standard of general education
Desirable
- Diploma in Health Screening
- Professional qualification - medical photography
Experience & Knowledge
Essential
- Health or social care experience
- Multi-disciplinary team working
- Direct patient contact / customer facing role
- Understanding of importance of following processes / guidelines
- Interest in photography and / or screening services
Desirable
- Practical photography
- Ophthalmology experience
- Experience of quality systems and process.
- Understanding of diabetic eye disease
- Anatomy of the eye
- Understanding of diabetes
Skills and Attributes
Essential
- Team Worker
- Computer literate - esp windows packages
- Ability to work under pressure
- Good level of manual dexterity
- Ability to work methodically and demonstrate good attention to detail.
- Sympathetic attitude towards patients
- Good communication skills
- Responsible attitude towards patient confidentiality
Desirable
- Awareness of manual handling guidelines
- Understanding of importing/exporting data via networks
Other
Essential
- Normal colour vision to complete assessments involving the use of software to review retina images in specific colours.
- Full driving licence essential as there will be a requirement to drive a light goods vehicle daily, provided by PHW Trust.
- Flexible approach to hours of work Ability to travel throughout Wales with overnight stays
Desirable
- Experience in driving Light goods vehicles (LGV)
- Welsh language speaker
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Public Health Wales
Address
1 Fairway Court
Upperboat
Treforest
CF37 5UA