Healthcare Assistant, Band 3 - HIV CNS Outpatient Service
Job Description
Job summary
HIV CNS Countywide Service
Worcester Royal Hospital & Alexandra Hospital, Redditch
Healthcare Assistant - Band 3
Part time 8.5 hours
We require a talented and committed Band 3 HCA to work within the Worcestershire HIV outpatient service providing high quality support to patients living with HIV.
The appointed candidate will support the HIV CNS and the Consultant in effectively managing a highly complex clinical caseload. This involves prioritizing needs to ensure that an efficient service is provided. You will help support the team looking after patients undergoing assessment and treatment of HIV in the outpatient clinics across our hospital sites.
The successful candidate will work as a member of the multi-professional team supporting consultants and nurse-lead clinics. The hours will be over 2 days a week with one of the days being a Monday.
If youre enthusiastic, have good communication and phlebotomy skills and are computer literate and feel this is the right post for you then we want to hear from you.
For informal visits or further information please contact:
Matron Georgina Darby on direct dial 01905 733883, bleep 662 via switchboard on 01905 763333
Main duties of the job
- To accompany patients where clinical support is indicated.
- To chaperone patients as required.
- To undertake basic observations e.g TPR, height, weight, BMI recording results to professional staff.
- Undertake asymptomatic sexual health screening as directed by the CNS.
- To work within the phlebotomy service when required.
- To respond to patient requests for non-clinical information.
- To respond appropriately to clinical emergencies.
- To cover reception duties and book appointments as appropriate.
- To answer telephone calls, bleep etc. and take messages informing appropriate persons of the call or bleep received.
- To assist in the transferring of patients using correct manual handling techniques and equipment as appropriate.
- To attend to the activities of daily living needs of patients e.g. mobility, if required.
- To report immediately to the Nurse in Charge any observed change in a patients condition or any concern expressed by a patient about nursing care or medical treatment.
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Our objectives are simple:
- Best services for local people
- Best experience of care and best outcomes for our patients
- Best use of resources
- Best people
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Job responsibilities
- To support professionally qualified staff in providing quality care for patients in roles which are mainly related to direct patient care.
- To accompany patients where clinical support is indicated.
- To chaperone patients as required.
- To undertake basic observations e.g TPR, height, weight, BMI recording results to professional staff.
- Undertake asymptomatic sexual health screening as directed by the CNS.
- To work within the phlebotomy service when required.
- To respond to patient requests for non-clinical information.
- To respond appropriately to clinical emergencies.
- To cover reception duties and book appointments as appropriate.
- To answer telephone calls, bleep etc. and take messages informing appropriate persons of the call or bleep received.
- To assist in the transferring of patients using correct manual handling techniques and equipment as appropriate.
- To attend to the activities of daily living needs of patients e.g. mobility, if required.
- To report immediately to the Nurse in Charge any observed change in a patients condition or any concern expressed by a patient about nursing care or medical treatment.
- Demonstrate knowledge of Health and Safety at work in order to maintain a safe environment.
- To maintain professional/personal development.
Person Specification
Knowledge and Skills
Essential
- Good communication and Interpersonal skills
- Good understanding of the need of confidentiality.
- Able to work independently and as part of a team.
- Flexible working capacity.
- Able to work under pressure.
- Must be able to undertake manual handling activities.
Desirable
- Keyboard, computer knowledge and skills.
Experience
Essential
- Previous experience of working as a Healthcare Assistant or patient care setting.
- Previous administration experience.
Desirable
- Experience of working within outpatient clinics.
Qualifications
Essential
- Basic standard of education including Maths and English.
- Care certificate or equivalent.
- Venepuncture Certificate.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
