Healthcare Assistant

Job Description
Job summary
Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.
Main duties of the job
New patient health checks
ECG recording
Phlebotomy
INR clinics
B12 & vacs
Chaperoning duties
Processing and management of laboratory samples requested by GPs/nurses
Sterilising, cleansing and maintenance of surgical equipment
Vaccine/cold chain storage, monitoring and recording
Surgical equipment and vaccine re-stocking and stock rotation
Clearing and re-stocking consulting rooms
Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations
Assisting in the assessment and surveillance of patients health and well-being
Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
Helping to raise awareness of health and well-being and how it can be promoted
Assisting with the collection and collation of data on needs related to health and well-being
To assist in seasonal and special projects as requested e.g. flu campaign
Ensure clinical waste collection runs smoothly, reporting any problems to the nurse manager
Ensure sharps bins are ready for collection
Ensure accurate and legible notes of all consultations and treatments are recorded in the patients notes
Ensure the clinical computer system is kept up to date with accurate details recorded
Attend and participate in practice meetings as required
About us
We are a large rural GP practice based in the East Riding of Yorkshire. We look after around 34,000 patients and work from 7 different sites, you must also be willing to travel between sites as necessary.
As a single-practice Primary Care Network, we have a wonderful opportunity to transform care for our patients, we are passionate about good patient care and about being the kind of place that people want to work.
We believe that by having a great team, working together towards shared goals, the future for general practice and our patients can be a bright one.
We are a team of around 200, including 28 GPs,The nursing team is a friendly professional team. It is made up of 2 Lead Nurses, 9 Practice nurses, 7 Health Care assistance and currently we have 3 Nursing Associates. working across sites supporting each other and maintaining excellent communication between team members. We are committed to supporting individuals through their training needs and strive to deliver excellent up to date evidence based-care
Holderness Health is a member of the NHS pension scheme, which is a generous defined benefit pension scheme which means you get a guaranteed level of benefit payable at retirement and life insurance.
We also offer Enhanced:
- Annual leave entitlement - 25 days + bank holidays
- Maternity/Adoption pay*
- Occupational Sick Pay*
- Pro-rata Birthday Leave time off*
* following qualifying period
Job responsibilities
Job summary:
Working under the direct supervision of the practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.
Duties and responsibilities:
New patient health checks
ECG recording
Phlebotomy
Spirometry
INR clinics
B12 & vacs
Chaperoning duties
Processing and management of laboratory samples requested by GPs/nurses
Maintenance of surgical equipment
Vaccine/cold chain storage, monitoring and recording
Surgical equipment and vaccine re-stocking and stock rotation
Clearing and re-stocking consulting rooms
Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations
Assisting in the assessment and surveillance of patients health and well-being
Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
Helping to raise awareness of health and well-being and how it can be promoted
Assisting with the collection and collation of data on needs related to health and well-being
To assist in seasonal and special projects as requested e.g. flu campaign
Ensure clinical waste collection runs smoothly, reporting any problems to the nurse manager
Ensure sharps bins are ready for collection
Ensure accurate and legible notes of all consultations and treatments are recorded in the patients notes
Ensure the clinical computer system is kept up to date with accurate details recorded
Attend and participate in practice meetings as required
SPECIAL REQUIREMENTS FOR THE POST
An understanding, acceptance and adherence to the need for strict confidentiality
An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests while adhering to practice limitations
An understanding and acceptance of own capabilities and awareness of own limitations
Ability to work without direct supervision and determine own workload priorities
Basic keyboard and computer skills
Flexibility of working hours providing capacity within our improved access teams
Excellent communication skills
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
Using personal security systems within the workplace according to practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff
Responsible for hand hygiene across the practice
Ownership of infection control and clinically based patient care protocols, and implementation of those protocols ...