Healthcare Assistant - Women's Health Outpatients - Huntingdon

NHS

Job Description

Job summary

Are you interested in a career in women's health?

Gynaecology Outpatients Department (LILY) is a small friendly unit, where women attend clinic for reviews as well as minor procedures. This post would suite someone with an interest in working in the caring profession but specialising in women's health. The Unit currently works Monday-Friday 0800-1800 and the successful applicant would be expected to work their hours across the month to support the service.

You must be highly organised, an excellent communicator and have a passion to deliver high standards of patient care.

Main duties of the job

We are looking for someone who is an excellent organiser, great communicator, sensitive, non-judgemental and able to promote a welcoming approach to patients, relatives and visitors, who can work using their own initiative, often under pressure. Works well alone, but importantly as part of a wide team of multi-professionals, from Admin staff, to nurses, sonographers, doctors - the list is endless). You will also

  • set up and close down clinic rooms
  • support patients through their clinic journey
  • act as patient advocate
  • maintain patient's privacy and dignity
  • alert the Registered Practitioner to any change or concern relating to the welfare of a patient

**Please Note the advert may close sooner than the date advertised due to levels of interest, closing of the advert will happen with no notice**

About us

We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.

In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.

Job responsibilities

Please see the attached job description which gives full details of the role. Alternatively call to arrange an informal visit to meet the team.

Person Specification

Education and Qualifications

Essential

  • Qualification in English and Maths
  • NVQ in Health care or willing to undertake/achieve equivalent competence

Experience

Essential

  • Previous care work on hospital, community, voluntary or work experience
  • Previous experience of working as part of a team
  • Previous experience of working with the public

Desirable

  • Previous experience in a caring role or hospital environment
  • Previous administration experience and keyboard skills

Knowledge

Essential

  • Understanding of health and safety at work
  • Able to produce clear written records

Desirable

  • Knowledge of vulnerable adult and child protection issues
  • Knowledge of women's health and women's outpatient procedures

Other

Essential

  • Good interpersonal skills with ability to use tact and diplomacy
  • Aware of the need for confidentiality at all times
  • A positive approach to customer care with the ability to establish and maintain good relationships and exercise patients and compassion
  • Ability to effectively prioritise and co-ordinate own work
  • Ability to work effectively in a busy environment
  • Reliable and consistent
  • Calm and professional manner
  • Flexible and adaptable to working hours and practices
  • Caring attitude
  • Awareness and respect for colleagues, patients and relatives cultural, religious and emotional needs and beliefs
  • Able to demonstrate behaviours consistent with the Trusts Values and Behaviours
  • Professional appearance & behaviour

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Hinchingbrooke Hospital

Park Road

Huntingdon

PE29 6NT

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Good luck with your application