Healthcare Support Worker

Job responsibilities

New patient registration checks

Assisting in the assessment and surveillance of patients health and wellbeing e.g. NHS Health checks, mental health and high risk reviews as per guidelines

BP monitoring

Urinalysis

Diabetic foot check

Phlebotomy

Chaperoning duties

Weight monitoring

Ensure specimens are labelled and bagged ready for collection

Ensure clinical waste collection runs smoothly, reporting any problems to the nurse manager

Ensure sharps bins are ready for collection

Restocking/maintenance of equipment

Cleansing of surgical equipment

Vaccine/cold chain storage, monitoring and recording

Carrying out ECG tests and sending test off to Broomwell for results to be reported

Fitting 24 hour Ambulatory Blood Pressure monitors and uploading the results to the patient record

Fitting of ECG Holter monitors and uploading the results to the patient record

Preparing and maintain environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations

Clearing and re-stocking consulting rooms

Restocking of clinical areas and consulting rooms

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual e.g smoking cessation, ear syringing

Helping to raise awareness of health and wellbeing and how it can be promoted

Assisting with the collection and collation of data on needs related to health and wellbeing

Person Specification

Experience

Essential

• Team working
• Experience of working under indirect supervision
• Minimum of 1 year recent previous experience of working within a HCSW role or equivalent clinical role
• Experience of using Microsoft Office software

Desirable

• Working within the NHS
• Experience of using EMIS clinical system (including TQuest)
• Experience of working within GP Practice

Skills

Essential

• Communication skills Verbal & Written
• IT/Keyboard & Computer skills
• Organisational Skills
• Attention to detail and concentration
• Phlebotomy / Venepuncture
• Ability to have a pleasant and articulate manner
• Clinical skills and competency relevant to the role

Desirable

• Ability to use own judgement, resourcefulness and common sense
• Ability to work without direct supervision and determine own workload priorities
• Ability to build and maintain effective working relationships with all members of the practice team
• Able to use own initiative
• Excellent time management skills
• Ability to deal with distressing or emotional events
• Ability to deal empathetically and tactfully with distressed or anxious patients

Knowledge

Essential

• Know how to deal with people in a professional, courteous and friendly manner
• An understanding, acceptance and adherence to the need for strict confidentiality
• Demonstrate knowledge and competencies of the role

Desirable

• Knowledge of NHS, GP Practice, local and national policies
• Knowledge of EMIS Clinical System (including TQuest)
• Knowledge of Broomwell, Numed Systems
• Basic knowledge of chronic disease management

Qualifications

Essential

• Educated to GCSE level standard minimum of 5 passes at Grade A-C (including English)
• QCF/NVQ Level 2 or above
• Phlebotomy / Venepuncture
• Clinical skills competency relevant to role

Desirable

• National Care Certificate of HCSW
• Up to date life support training
• Up to date safeguarding training
• ECDL

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tower Family Healthcare

Address

3rd floor, Moorgate PCC

22 Derby Way

Bury

Lancashire

BL9 0NJ

Employer's website

https://towerfamilyhealthcare.co.uk/ (Opens in a new tab)