Healthcare Support Worker - Discharge Lounge

Job Description
Job summary
The Discharge Lounge are recruiting for Healthcare Support Worker's to join our team working alongside the Discharge Lounge to facilitate and coordinate patient flow through the acute setting to the Discharge lounge
You will provide and deliver a high standard of nursing care recognising and meeting the specific needs of the patients/clients. This could include undertaking duties as per patient care plan e.g. Hygiene duties, providing 1:1 support to a patient.
In collaboration with the ward MDT to pro-actively support and plan patient flow throughout the hospital. The role requires a consistent and coordinated approach to the operational management of patient flow, with an emphasis on maintaining an on-going and 'real time' understanding of the ward's current and predicted capacity position and the timely and well-planned discharge process.
Main duties of the job
- As requested, attend SAFER ward round and contribute, prioritise and identify tasks to support Patient flow.
- Present findings to the patient flow Manager in real time, to include any escalations and report bottlenecks or delays.
- Update and manage the maintenance of swift plus to ensure it reflects the current discharge plans and the ward bed availability.
- Collect/deliver TTO (to take out) medications.
- To support the effective and timely flow of patients on the ward, support plans for admission or discharge.
- With support of MDT identify patients for Discharge Lounge.
- Facilitate transfer of patients from wards/ED/Assessment area (PULL model).
About us
Why work with us - The Discharge Lounge Health Care assistant will be joining the team at an exciting time, supporting the discharge lounge, as we continue to explore alterative locations and models of delivery at Torbay and South Devon NHS Foundation Trust.
The role is to support the effective and timely flow of patients from wards into the Discharge lounge providing high standard of nursing care recognising and meeting the specific needs of the patients.
Job responsibilities
Full vacancy details can be found on the attached Job Description/Person Specification.
Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Person Specification
Qualifications
Essential
- NVQ in healthcare or equivalent
- Band 2 HCA acute experience
- GCSE/Functional Skills Maths and English
Knowledge and experience
Essential
- Recent experience working at Healthcare Assistant in an Acute setting
- A range of clinical experience in both medical and surgical settings
- Awareness of Infection control principles
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Torbay and South Devon NHS Foundation Trust
Address
Torbay Hospital
Lowes Bridge
Torquay
TQ2 7AA