Histopathology Administrator
Job Description
Job summary
This role is to provide a comprehensive and professional secretarial service to the Histopathology Department based in the ARC Building at the RJAH Orthopaedic Hospital NHS Trust.
You will be expected to answer enquiries from consultants and other service users in a prompt and polite manner and be able to organise and prioritise own workload.
There are two positions available. One post is for 37.5 hours and the second for 32 hours. To be worked between the hours of 09.00 - 17.00 hours.
Main duties of the job
Exercise judgement when dealing with enquiries regarding histopathology sample outcomes from medical, scientific and administrative staff face to face, by telephone or email to resolve problems and provide answers to the service users whilst maintaining a professional and courteous manner. Escalate when necessary. Chase outstanding reports as necessary.
Use Pathology and Trust wide IT systems daily ensuring that records are kept in good order.
Be able to undertake audit and have a full understanding of document control which will contribute to the department maintaining laboratory standards to ISO 15189:2022.
Be able to take note/minutes all at laboratory meetings.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH) is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.
We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).
RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.
The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.
We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Job responsibilities
Exercise judgement when dealing with enquiries regarding histopathology sample outcomes from medical, scientific and administrative staff face to face, by telephone or email to resolve problems and provide answers to the service users whilst maintaining a professional and courteous manner. Escalate when necessary. Chase outstanding reports as necessary.
Person Specification
Qualifications
Essential
- Achieved grade or equivalent experience
Desirable
- Achieved grade or equivalent experience
Skills
Essential
- Ability to organise and prioritise own work
Experience
Essential
- Office experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
RJAH Orthopaedic Hospital NHS Trust
Gobowen
Oswestry
SY10 7AG
