Housekeeper

NHS

Job Description

Job summary

Housekeeper

Department: Macmillan Suite

Band 2 - £23,615 per annum

Hours: 37.5 per week, all MKUH roles will be considered for flexible working

An opportunity has arisen for a housekeeper to join the Cancer services department working within our Macmillan unit. We are looking for an enthusiastic and motivated housekeeper to work as part of our dedicated multidisciplinary team to deliver high standards of care to our patients. The housekeeper is a valued support member helping to ensure that the Macmillan suite is a safe and comfortable environment for all patients.

The successful candidate will be organised and take pride in their work whilst ensuring patient privacy, dignity and courtesy is upheld in accordance with trust values. Your duties will include being responsible for the coordination of stock levels, maintaining cleaning standards and ensuring timely delivery of ancillary services for patients. You will have excellent interpersonal and customer service skills as well as commitment to working within a team to develop and improve our services.

Please note that we are not able to offer sponsorship for this role.

Interview Date: 24/04/2025

Main duties of the job

The post holder will be responsible for the co-ordination of patient facility services within the unit, and ensuring a clean, safe and comfortable environment.

The main elements of the post are to ensure the delivery of cleaning, catering and ancillary services for patients, to monitor the quality standards, reporting deficiencies and appropriate actions to the Manager.

Working as part of the team carrying out tasks as specified by the manager.

About us

Colleagues in the Estates and Ancillary experience a higher sense of Morale in the workplace (6.80/10). (NHS Staff Survey 2023).

We Care We communicate We collaborate We contribute

You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:

  • Free on-site parking
  • Free refreshments
  • Great flexible workingopportunities
  • Discounted gym membership
  • Lease car scheme
  • Generous annual leave and pension scheme
  • On site nursery (chargeable)
  • Extensive staff health and well-being programme

Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.

Job responsibilities

Cleaning

To assist in monitoring and maintaining cleaning standards on the Unit, carrying out monthly audit, reporting deficiencies.

To ensure equipment such as drip stands, commodes, trolleys are cleaned as per policy.

Catering

To ensure lunchtime menus are collected and special diets (egg ethnic and gluten free) ordered.

To give out lunch and supper assisting patients where required.

Maintaining the environment

To monitor service delivery of cleaning, catering and Unit environment, reporting deficiencies, and agreeing actions with Manager.

To ensure defects are logged in call folder, closing when repair is carried out.

Please refer to the attached Job Description for more details.

We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.

Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.

Person Specification

Qualifications and knowledge

Essential

  • Worked within customer care
  • CSE/GCSE English or equivalent

Desirable

  • Has NVQ2 Health & Social Care

Experience

Essential

  • Cleaning/Housekeeping duties
  • Experience in working in a fast paced and busy environment

Desirable

  • Experience within a healthcare setting
  • Worked in a setting where cancer patients are cared for

Skills

Essential

  • Able to work under pressure
  • To be sensitive and understanding to individual situations
  • To be able to work on own initiative
  • Team player
  • Excellent verbal and written communication

Personal and people development

Desirable

  • Sense of humour
  • Good organizational skills
  • A genuine interest in the NHS and personnel career development including a desire to train and progress

Communication

Essential

  • Excellent communication skills
  • Have the ability to be compassionate due to the nature of the role

Specific requirements

Essential

  • Able to perform the duties of the post with reasonable aids and adaptations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

Macmillan Unit (Dept)

Milton Keynes

MK6 5LD

Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

Good luck with your application