Housekeeping Assistant

Job summary

Are you looking for a new opportunity, enthusiastic and positive and want a chance to use your skills? Come and join our housekeeping team at The Prince of Wales Hospice, West Yorkshire.

The role involves working as part of a housekeeping team under the direction of the Support Services Manager to ensure and maintain a high standard of cleaning and domestic duties to meet the needs of the organisation.

You should hold an NVQ level 2 in Housekeeping or be willing to work towards obtaining one and a good knowledge of infection control would be advantageous.

The vacant hours for this role are:

Friday 14:00-18:00

Saturday 13:00-17:00

Sunday 13:00- 17:00

Monday 14:00-18:00

Good communication skills and the ability to work as part of a team are essential and previous experience of working in a care sector would be desirable. Cover for annual leave and bank holidays is shared within the team and as such flexibility is a requirement.

Main duties of the job

Main purpose of job: To work as part of the hospice facilities team under the direction of the support services manager to ensure a high standard of cleaning and domestic duties are delivered to meet the needs of the organisation.

KEY OUTCOMES:

Service Delivery

To carry out all aspects of cleaning duties as and when specified and in accordance with the housekeeping cleaning schedules.

To maintain a high standard of cleanliness within all areas ensuring infection control measures are adhered to.

To assist with in-house laundering and ironing of bedding and patient clothing.

Replenishing disposables, e.g paper towels, toilet rolls ect,

To ensure the safe removal and storage of clinical and general waste.

To ensure safe use and storage of chemicals.

To ensure the safe use of any mechanical cleaning equipment.

To respond to ad hoc requests from all members of staff when unscheduled housekeeping problems arise.

To order and maintain supplies as part of the housekeeping team.

To direct housekeeping volunteers with whom you might work with.

To always work in a safe manner as not to cause harm to oneself or others.

Customer Care

Help to ensure that all customers are satisfied with our service by being friendly and helpful at all times

Provide a prompt and effective response to customer enquiries and complaints ensuring the Support services manager is informed.

Business Development

To assist with the development of the service through positive participation in any new ideas and also putting forward your own ideas for improving and developing the service

Team Development

To act as a positive role model providing direction and guidance to staff and volunteers to ensure the service is delivered to the highest standard

Work co-operatively with other members of the housekeeping team, contributing to effective team working and a good team spirit and similarly across all departments.

To comply with all relevant policies and procedures and taking part in staff meeting and mandatory training activities to support the development of yourself and the team

The tasks and responsibilities outlined in this job description is not exhaustive and the post holder may be required to undertake other tasks in agreement with their line manager

About us

The Prince of Wales Hospice provides specialist care for people with life-limiting illness and their families in the Five Towns area of Wakefield District.