HPB Care Coordinator/ Support Worker
Job Description
Job summary
The post holder will be the key person identified for providing cancer information and support, to enable people to navigate the health and social care system and make choices that are best for their cancer and their life. The aim of the role is to make sure that people living with cancer can access the right support, at the right time.
The post-holder will take an active role in contributing towards the development and
Implementation of cancer survivorship initiatives enabling people affected by cancer to navigate the health and social care system and become self-supportive i.e. coordinating health and well-being clinics to enable independence and support self-management as appropriate.
The post holder will co-ordinate care by providing a single point of access for cancer patients including rapid re-entry into the system for those people identified as having urgent or specialist needs
Main duties of the job
The post-holder will take an active role in contributing towards the development andImplementation of cancer survivorship initiatives enabling people affected by cancer to navigate the health and social care system and become self-supportive i.e. coordinating health and well-being clinics to enable independence and support self-management as appropriate.
The post holder will co-ordinate care by providing a single point of access for cancer patients including rapid re-entry into the system for those people identified as having urgent or specialist needs
About us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Job responsibilities
Please see attached Job Description for further information about the HPB Care Coordinator/ Support Worker position available at WUTH.
Person Specification
Qualifications, Specific Experience & Training
Essential
- NVQ level 3 qualification in Health or Social Care and relevant experience
- Excellent computer/keyboard skills, ECDL or equivalent, proficient in MS Office
- 5 GCSE qualifications with C or above including Maths and English
Desirable
- Communication skills training
- Counselling qualification
- Basic Cancer Course
- Experience co-ordinating a patient workload
- Additional training to Foundation degree / diploma level or equivalent through short courses
Knowledge and Skills
Essential
- Minimum 3 years' experience of working in a health or social care setting
- Minimum 2 years' experience of working with cancer patient
- Awareness of the individual needs of people affected by cancer
- Experience of responding to the support and information needs of others
Desirable
- Previous experience as Senior Support worker
- Experience of working with patients specific to tumour group
- Understanding of Macmillan Cancer Support and its role across the UK.
- Awareness of Improving Outcomes; A Strategy for Cancer and other national cancer policies
- Knowledge of relevant cancer treatments, interventions and terminology.
- Experience of working without supervision using own initiative and
Personal Attributes
Essential
- Able to recognise limitations
- Ability to communicate effectively and support
- Ability to communicate with cancer patients /families
- Ability to develop effective interpersonal relationships with colleagues in the health care setting
- Adaptable and able to respond to any situation
- Willingness to work flexibly as required
- Sensitive and empathetic
- Ability to multitask and prioritise under pressure
Desirable
- Diplomatic
- Calm And Objective
- Approachable
- Personally and professionally mature
- Demonstrates enthusiasm
- Ability to work autonomously and part of a team
- Personally and professionally mature
Other Requirements
Desirable
- Ability to travel across sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Wirral University Teaching Hospitals NHS Trust
Address
Arrowe
Arrowe Park Rd
Upton, Wirral
CH49 5PE
