HR Administrator (Shared Parental Leave Cover)
Job Description
Job summary
A new and exciting role has arisen within Rochdale Health Alliance (RHA). RHA comprises of 31 member GP Practices. We are a very forward thinking and innovative GP Federation which utilises to the full, the skills and experience of our team members. We are now looking for administrative and HR support for our small management team and our growing team of clinicians.
Main duties of the job
The HR Administrator will assist the members of RHA in their collaborative work and provide a central source of administrative and HR support. You will work with other members of RHAs clinical teams including Clinical Pharmacists, Pharmacy Technicians, Paramedics and more. The post holder will be expected to provide high quality co-ordination support across a range of services delivered by RHA. This is a fast-paced environment which requires excellent organisational skills.
About us
GP practices across the Rochdale borough, who have historically worked independently, have come together to work in a federated model to improve healthcare across the Heywood, Middleton and Rochdale (HMR) neighbourhoods.
Rochdale Health Alliance (RHA) was established in 2016, by GP practices from across the Rochdale Borough, to streamline the way in which services are delivered and to contribute to the development of the wider health and social care provision across the Borough.
Retaining their own identity and autonomy, general practitioner (GP) practices will work together and support community and hospital services, including the public and voluntary sector, to ensure healthcare is coordinated for the residents of the Rochdale borough.
Each of the four localities of HMR, which include Rochdale, Heywood, Middleton and the Pennines elected GPs to represent their locality and become directors on the Board.
The Board is supported by a management team who ensure the day to day functioning of the organisation.
In a time of change for health and social care and in order to meet the needs of the public, health, social and voluntary sector providers are coming together to provide more efficient, cost effective healthcare system and to encourage and engage the public in managing their own care wherever possible. In HMR this is via the Local Care Organisation. RHA represents primary care on the board of the LCO.
Job responsibilities
Main duties and responsibilities:
Provide administrative support to assist the members of RHA in their collaborative work
To act as the HR liaison between the RHA and additional workforce staff, ensuring smooth communication and prompt resolution of requests and questions around payroll/leave/contract
Assist with the general day to day support of the organisation and HR functions
Support and work closely with RHAs senior managers, the Primary Care Networks business managers and the member practices to ensure the smooth running of RHAs HR function
Provide high quality co-ordination support across a range of services and projects delivered by RHA
Develop and maintain good relationships with all stakeholders involved in RHA.
Managing communications:
Using RHA dashboards to monitor progress
Manage contractual requirements on behalf of RHA
Schedule meetings/ send invitations and agendas
Administrative support and minute taking
Manage Bright HR software.
HR/Recruitment support:
Support with the recruitment process of various roles available
Prepare induction and co-ordinate the training and development of staff
Ensuring correct processes and policies are in place and regularly updated and followed by staff
Order equipment including IT, clinical and non-clinical supplies
Ensure appraisals are up to date and carried out in a timely manner
First point of contact for any HR related matters, i.e. authorising annual leave/study leave, recording sick leave.
Working relationships:
To work as a flexible member of RHA providing support to other team members when necessary
To take an active role in the development and embedding of RHAs culture, values and reputation as providers of high-quality services
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Act in a way that recognises the importance of peoples rights; interpreting them in a way that is consistent with RHAs procedure, policies and current legislation
- Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behave in a manner which is welcoming to and of the individual, being nonjudgmental and respecting individual circumstances and rights.
The post-holder will participate in any training programme implemented by RHA as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skill and activities to others who are undertaking similar work
- Training may need to be undertaken outside of normal working hours, and off site
Person Specification
Experience
Essential
- At least one years experience of administrative / HR duties
- Experience of working as part of a team
Desirable
- Experience in a personnel or recruitment environment and dealing competently with a range of employee enquiries.
- Experience of working within the NHS/Primary Care environment.
Knowledge or Skills
Essential
- Understanding the necessity for confidentiality
- Effective IT systems knowledge
- Understanding of personal responsibility regarding health and safety
- Well organised with the ability to multi-task and work as part of a team
- Can translate policy guidance into practical action
- Ability to source and analyse HR information, providing managers with appropriate data and suggestions for improvement
- Willingness to adapt to change and develop new skills
- Ability to develop good working relationships with colleagues and stakeholders
- Good written/verbal communication skills
- Good IT Skills in:
- Microsoft Office:
- Word
- Excel
- Outlook
- Internet
- Ability to solve basic IT issues
Desirable
- A working knowledge of HR policies and procedures and of basic employment legislation
- Understanding of healthcare and the NHS
- Ability to write promotional reports and articles for publication
Personal qualities and attributes
Essential
- Ability to demonstrate personal accountability, emotional resilience and work well under pressure
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
- Ability to work flexibly and enthusiastically within a team and on own initiative
- Strong organisational skills, including planning, prioritising, time management and record keeping
Qualifications
Essential
- Good standard of education minimum of 3 GCSEs grade C or above (or equivalent) including English Language and Maths
Desirable
- CIPD Qualification
Flexibility
Essential
- Flexible approach to undertaking a wide variety of tasks
- Flexible regarding working hours, e.g. holiday and sickness cover
- Interested in learning new skills/taking on new challenges
- Willingness to work flexible hours when required to meet work demands
Desirable
- Able to undertake training outside of standard working hours if required
Judgement and decision-making
Essential
- Comfortable working to agreed objectives/duties
- Ability to work without direct supervision
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Rochdale Health Alliance
Address
The Old Post Office
No 2 The Esplanade
Rochdale
Greater Manchester
OL16 1AE
