HR Advisor - People Services

Job responsibilities

• Provide excellent advice and guidance to employees and line managers on day-to-day HR issues in line with company policies and procedures.
• Be the first point of contact for all employee relations issues, including disciplinary, grievance and performance. This will include advising on the process, attending and taking notes at meetings and ensuring that consistent outcomes are given at all meetings where possible.
• Support managers to effectively manage sickness absence cases by advising and supporting in accordance with absence management policies and the Equality Act, liaising as appropriate with Occupational Health and attending meetings as required.
• Supporting service restructures and TUPE processes, including managing consultation processes, changing terms and conditions, and redundancy, in accordance with policy and employment legislation.
• Responding to high volume queries and case management, responsible for personal time management and allocation of time correctly.
• Attending regular management meetings, providing accurate and timely HR data to inform people processes.
• Conduct exit interviews and with the people business partners, use collected data to inform retention initiatives and strategies involving the wider HR team.
• Support the recruitment team with recruitment processes as required, including attending interviews.
• Ensure maternity, paternity and adoption cases are managed effectively, employees are informed of their entitlements. Work with the administrators to ensure payroll are informed.
• Liaise with the people administrators to ensure sickness absence cases are captured and managed in line with Company policy.
• Supervise the work of the people administrators, including being the first point of escalation for work-related issues.
• Assist and input into the work of the people services team as a whole, including ensuring people records are maintained, and appropriate systems are developed in order to provide a range of regular management reports.
• Support the people business partners in conducting monthly KPI reporting and providing accurate data to the business.
• Be responsible for centralised recording and reporting on employee data, such as Covid-19 absences, Covid-19 and flu vaccination records, etc.
• Taking an active part in introducing, reviewing, and/or carrying out employee engagement/wellbeing projects and initiatives.
• Act as the super user for Rotamaster, developing system structures, etc. where required. This includes providing support to the people administrators in completing payroll changes and updates to the system.
• Support the head of people services and people business partners in updating, and introducing, HR policies & procedures in line with employment legislation.
• Supporting the creation and delivery of training to be provided as required in line with organisational need.
• Support and assist the head of people services and wider business colleagues with a range of projects and initiatives as required.
• Keep abreast of developments in employment legislation and case law.
• Promote Equality and Diversity as part of the culture of the organisation.
• Support GDPR compliance by ensuring employee data is processed in line with regulations, and disposed of accordingly.
• Undertake any other reasonable tasks as directed from time to time by the head of people services.

Other duties:

• Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.

Person Specification

Qualifications

Essential

• Minimum of 5 c grade GCSEs including Maths and English or equivalent.
• CIPD qualification or similar.
• Driving licence.

Skills and attributes

Essential

• Highly organised, able to prioritise a demanding workload and conflicting deadlines, remaining efficient under pressure and flexible to unexpected demands.
• Understanding of Employment Law principles and how to consider and apply these in HR practices.
• Ability to work as part of a team and on own initiative.
• Ability to maintain confidentiality.
• Reliable and punctual.
• Ability to liaise with professionals at all levels in a confident and effective manner.
• Personable and able to be empathetic in difficult situations.
• Attention to detail with good oral and written communication skills.

Experience

Essential

• Working with HR systems i.e. Rotamaster.
• Confident advising on HR policies and processes.
• Management of employee relations cases from start to finish.
• Managing difficult conversations and conflict ...