Immunisation Team Adminstrator
- NHS
- Part Time
- Seaton Delaval
- 23615.00 a year
Job Description
Job summary
We require reliable, enthusiastic and motivated Clerical/Admin Assistants to join our team.
We are looking for enthusiastic and motivated individuals to join our busy team. Your role will be to provide dedicated secretarial and administrative support as part of the School Aged Immunisation Team, to ensure the smooth running of the service.
Applications are invited from suitably qualified and experienced candidates who are able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills.
You will respond to telephone calls and support the nursing team with clinic booking, school immunisation dates and data.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
To assist in the general efficient running of school aged immunisation Team office, including data inputting, handling post , dealing with telephone enquiries and other admin duties.
To respond to telephone and face to face enquiries in an efficient, tactful and professional manner, redirecting calls, taking action as appropriate. Liaising with internal services and partner agencies when necessary as directed
To attend and administer duties relating to the smooth and efficient delivery of the school based immunisations.
The maintenance of the immunisation booking system, liaising with schools and other professionals .
To display and ensure availability of information sources to be taken to schools during parents evenings and campaign deliveries.
To undertake, independently, routine duties for the team
To maintain appropriate levels of stationery and medical equipment stock,
To travel to schools and clinics to provide administrative support to the services therein.
To communicate verbal information with team members, multidisciplinary members and other agencies,
To occasionally collate data/audit for team work.
Participate in continuous improvement and develop methods of flexible learning to assist in the self-development process.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.
Job responsibilities
Job description
Job responsibilities
To assist in the general efficient running of school aged immunisation Team office, including data inputting, handling post , dealing with telephone enquiries and other admin duties.
To respond to telephone and face to face enquiries in an efficient, tactful and professional manner, redirecting calls, taking action as appropriate. Liaising with internal services and partner agencies when necessary as directed
To attend and administer duties relating to the smooth and efficient delivery of the school based immunisations.
The maintenance of the immunisation booking system, liaising with schools and other professionals to include the preparation and arrangement of school based sessions and clinic appointments, ensuring all clerical work resulting is dealt with in a timely manner.
To display and ensure availability of information sources to be taken to schools during parents evenings and campaign deliveries. This will include distribution and collation of all service user surveys.
To undertake, independently, routine duties for the team e.g. the booking and sending of dates for immunisation sessions in schools, organising catch up sessions in schools and clinic appointments.
Support Immunisation Nursing team to manage e-consent solution
To deal with all internal/external mail and redistribution to relevant departments.
To prioritise workload to meet agreed timescales.
To maintain appropriate levels of stationery and medical equipment stock; to place requisitions onto the Trust purchase ordering system.
To travel to schools and clinics within the North of Tyne area to provide administrative support to the services therein. This responsibility is delegated from the Safe Care Lead.
To communicate verbal information with team members, multidisciplinary members and other agencies, e.g. social services, education staff, parents as necessary. This information may be liaison from professionals or appointments and feedback. This often requires tact and a reassuring attitude.
Dealing with telephone enquiries and liaison between involved parties e.g. parents, health professionals, teachers.
To ensure all service users, families and other professionals are treated with dignity and respect.
To work within the office setting and deal with interruptions whilst completing the planned work.
To collect and submit data for the trust within timescales, in conjunction with Safe Care Lead.
To occasionally collate data/audit for team work.
To report any faults, defects or building defects to the Team Leader.
To attend appropriate immunisation training for administrative staff as well as mandatory training and other training or updates specific to the area in which you work.
Participate in continuous improvement and develop methods of flexible learning to assist in the self-development process.
Person Specification
Qualifications
Essential
- Education to GCSE level or equivalent as a minimum (inc. Maths and English)
- RSA Stage ll typewriting or equivalent level of experience
Desirable
- ECDL or equivalent
Experience and Knowledge
Essential
- Clerical / office work experience.
- Good level of IT skills and keyboard skills including Word, Excel.
- Demonstrates excellent verbal and written communication.
Desirable
- Previous experience or ward / medical records departments
Other Requirements
Essential
- It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
NHCT Innovation and manufacturing Hub
Avenue Road
Whitley Bay
NE25 0EG
