IPC/TVN Secretary
Job Description
Job summary
The Corporate Nursing Team is looking for a highly organised person with excellent interpersonal skills to provide secretarial support across Corporate Services, including Infection Prevention & Control, Tissue Viability, and Research Teams. This role will also include supporting the Deputy Chief Nurse with day-to-day secretarial duties as required.
Applications from job seekers who require current Skilled Worker Sponsorship to work in the UK are welcome and will be considered alongside all other applications. Job seekers should be aware that not all roles will be eligible for Skilled Worker Sponsorship. For further information visit UK Visas and Immigration - GOV.UK (www.gov.uk)
Main duties of the job
o To provide a comprehensive, professional and effective secretarial support to the Corporate Nursing Teams, adopting a high degree of confidentiality as may be required within the post.
o To provide a secretarial service to the Deputy Chief Nurse as required.
o To undertake various types of administrative tasks for the Corporate Nursing Teams
o To work independently using initiative and applying a high degree of confidentiality to all work. To undertake non-routine duties without direct supervision.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Job responsibilities
To provide secretarial and administrative support to the Deputy Chief Nurse, and Corporate Nursing Teams, including Infection Prevention and Control, and Tissue Viability.
To provide front of house support by greeting staff and visitors in a courteous and professional manner.
To be proficient in office procedures and Microsoft office applications.
To have proficient internet skills to access, research and retrieve data for the team.
Use administrative knowledge and experience to complete non - routine tasks using own initiative.
To update skills as necessary and undertake mandatory training courses as required.
To be experienced with a range of communication methods including telephone and email and use developed communication skills where there may be a barrier to understanding.
To receive, filter, monitor and action incoming communications of all types, take accurate messages, action or pass on issues as appropriate and deal with telephone enquiries in a professional and diplomatic manner.
To ensure all messages are relayed as quickly as possible to the Team and prioritise incoming messages and communicate outcomes. To carry out any other duties as requested by the Team to enable the smooth running of the department.
Handling queries and ensuring that relevant information is imparted, and confidentiality is maintained.
Work with the Corporate Nursing Team assisting with projects or tasks in relation to national campaigns and initiatives such as hand hygiene day, IPC roadshows, Tissue Viability study days.
To manage and organise own time and workload efficiently in order to assist the Team to meet ongoing deadlines.
To plan, organise and update diaries as and when necessary and to be aware of and able to make adjustments to plans at short notice.
To prepare, print, and distribute documents such as reports and meeting minutes.
To prepare and draft agendas and completion of action logs for local meetings, transcribe and distribute to the agreed timescale.
To report and ensure equipment and environment faults are dealt with by relevant persons.
Update and maintain electronic filing system.
To assist the in the monitoring of all IPC Audits and peer to peer plan.
To add data received from the microbiology laboratory on a daily basis, into in-house systems.
To input into the IPC Quality Management system
Upload information to the intranet and assist with the development and maintenance of a digital platform for communication
Arranging Post Infection Review meetings and filing of all information and collection tools.
Person Specification
Qualifications
Essential
- Education to GCSE level or equivalent as a minimum (inc. Maths and English)
Desirable
- NVQ Level 2 in admin
- Familiarity with NHS systems
Experience
Essential
- Previous experience of working in an office environment
Desirable
- Previous experience of infection prevention and control
Skills
Essential
- Excellent interpersonal skills
- Excellent communication skills
- Good numeracy skills
- Ability to work well under pressure
- Able to manage multiple tasks and prioritise workload
- Excellent organisation skills
- Excellent time management skills
- Excellent keyboard skills
Knowledge
Essential
- Good understanding of Microsoft Office, including Word, Excel, Outlook, PowerPoint and Access
Desirable
- Experience of using Datix
- Knowledge of Health & Social Care Act and CQC Requirements for Infection Prevention & Control
- Awareness of policies and procedures
Personal Qualities
Essential
- Flexibility
- Tact and discretion when dealing with sensitive and confidential information
- High level of honesty and integrity
- Mental agility to switch between tasks at short notice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
The Robert Jones and Agnes Hunt Orthopaedic Hospital
Oswestry
SY10 7AG
