Legacy & Tribute Manager
Job Description
Job summary
Since 1999, RUHX has had an unwavering commitment to excellence that has extended beyond NHS budgets, supporting the RUH and community healthcare. We have gone further to give every patient the extra extraordinary care they deserve while supporting our staff to do what they do best and furthering innovation within our hospitals. We're out there in our community, collaborating with the people and organisations that drive real change. And we're making sure that every penny we raise goes towards improving health, happiness, and well-being for everyone in our community.
Every day on our team is a unique experience, offering a flexible work environment. We believe in a balanced approach, with equal time spent working from home, in the office, and engaging with our community.
Our track record speaks volumes, evidenced by £10m raised for theDyson Cancer Centre, which opened in April 2024, the introduction of Robotic Surgery in 2023 following a £2.3m campaign, £1m+ for the Breast Unit expansion in 2022 and many other projects. We have numerous other initiatives on the horizon--this is an exciting time to join the team.
Main duties of the job
Due to internal promotion, we are now recruiting for a new Legacy and Tribute Manager; you'll have many opportunities to make your mark and the freedom to try new ideas. You will also be supported by a culture that encourages learning and being positively disruptive.
This is a key fundraising role in the organisation focusing on, and further developing, implementing and evaluating, our Legacy and Tribute Funds programme. You will need to feel comfortable promoting this critical fundraising area and be prepared to emotionally engage with / invest in relationships with supporters and their families.
You will need experience in fundraising and especially legacy marketing. You must have sound knowledge of the legal processes and procedures that cover the management and administration of Wills/legacies by the legal profession. We will help support you to growing your career in the charity sector whilst being part of an ambitious and fun team going further to give every patient the extra extraordinary care they deserve.
About us
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are proud to be in the top 20 best hospitals to work for in the country.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
Job responsibilities
RUHX is the working name of RUH Charitable Fund, the official NHS charity of The Royal United Hospitals Bath NHS Foundation Trust (RUH). In 2022 we changed our working name from The Forever Friends Appeal to RUHX to better reflect the extra-extraordinary work we fund and capture the exceptional commitment and generosity of our supporters who give us the power to do more. Visitruhx.org.uk to find out more about our work.
Person Specification
Qualifications
Essential
- oEducated to degree / diploma level or equivalent experience.
- oExcellent standard of English - written, spoken and grammar
- oContinued professional development
Desirable
- Business / charity marketing, or fundraising qualification
- Member of Institute of Fundraising or equivalent professional body.
Knowledge
Essential
- oSound understanding of current UK laws, processes and procedures relating to Wills, Legacies and significant Major Gifts to charity etc.
- oAbility to interpret and implement with minimal guidance, legislation surrounding the making of Wills and Legacy Gifts, national standards and the Fundraising Regulators Code of Practice.
- oSignificant experience in marketing and fundraising theory relating to Wills and Legacies, and strategies that have encompassed the use of prospect pools / research / gift tables / gift assessment / donor motivation / solicitation techniques / donor engagement events etc, designed to engage prospective higher level donors, and resulting in securing income targets.
- oSignificant experience in an account / relationship management role providing high levels of customer care and dealing with complex, sensitive relationships aimed at securing engagement, agreement and income.
- oSignificant experience of developing excellent working relationships with, and the engagement of, both a wide cross section of the public and senior level professionals in the legal and other sectors.
Desirable
- Knowledge of, and empathy with, healthcare provision in the NHS and its current priorities.
- Knowledge of the local community including excellent networks
- Knowledge of RUHX & its aims
Skills
Essential
- oAbility to analyse a wide range of information and statistics relating to donors to: ?Support the Head of development in providing reports ?Produce comprehensive and informative research on prospective funders ?Provide presentations in a format that can be understood by a variety of audiences
- oExcellent communication, presentation, negotiation and interpersonal skills at a senior level including: ?Speaking at formal events on behalf of the Appeal ?Communicating with Legators, donors and other stakeholders at all levels ?Leading on the writing and presentation of compelling reports / papers / proposals aimed at soliciting support ?Leading on the design and production of high quality communication material, ensuring it meets the needs of the target audience
- oAbility to use IT systems including Microsoft Office software, plus knowledge of RaisersEdge relationship management database to produce reports, publications & proposals
- oAbility / confidence to work under own initiative / motivation and able to time-manage and prioritise workloads in busy and demanding circumstances with tight timescales;
- oSound research / analysis / interpretation of Legator / Donor motivations & requirements, and devising / amending appropriate strategies for each oAbility to develop comprehensive action and project plans for areas of responsibility
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Royal United Hospitals Bath NHS Foundation Trust
Address
Royal United Hospitals Bath NHS Foundation Trust
Combe Park
Bath
BA1 3NG