LQM Administrator
Job Description
Job summary
Three Chequers Medical Practice is looking to recruit a committed, flexible and motivated LQM Administrator to join our team.
Location: Salisbury City Centre
The Long Term Conditions and QOF Administrator (LQM) will be responsible for ensuring that patients with long term conditions (e.g. diabetes, asthma, COPD etc.) are accurately recalled, coded, booked in and followed up in relation their annual review whilst adhering to Practice policies and procedures.
The post-holder will be responsible for running reports within our bespoke clinical system to identify and invite patients. They should be confident using IT systems so they can invite patients to book appointments and complete online questionnaires through SMS and email and may need to call the patient to directly offer an appointment.
Main duties of the job
The successful candidate will work collaboratively with the general practice team to meet the needs of patients and support the delivery of practice services. They will meet with the Practice Management to provide an important updates and analysis on the progress of long-term condition management in line with the NHS Quality and Outcomes Framework (QOF).
The successful candidate should have excellent verbal and written skills to be able to communicate in a professional manner. The candidate will be a key point of contact via telephone and email for patients and colleagues regarding Long-Term condition reviews.
As a member of the Admin team, the post holder will be key to ensuring excellent patient data management, accurate record keeping and patient recalls.
About us
Of our four sites, Endless Street and Three Swans are located within Salisbury. The villages of Porton and Winterslow host our branch sites and are on the outskirts of the city. Our Endless Street surgery is a listed building and therefore not suitable for renovation. However, the search for a suitable space to build a new central surgery is ongoing.
We provide a high level of care to our 24,000 patients from four sites within Salisbury and the surrounding area. We pride ourselves on being a friendly and supportive team with a reputation for excellence. We value enthusiasm as well as experience and welcome applications from both experienced applicants and passionate self-starters. The Practice team is made up of 8 Partners, and 10 salaried doctors supported by a comprehensive team of allied health professionals including a full complement of nursing, clerical and administrative staff. We are a training, teaching and active research practice which has received the only Outstanding CQC results in Salisbury.
What we can offer:
All new employees will receive a detailed induction and training programme as well as mentor to guide you through your transition into General Practice
NHS Pension
5 weeks holiday a year plus bank holidays on a pro rota basis
Opportunities for career development and progression
Staff training and away days
Job responsibilities
A full job description and specification can be found in the attached information packet.
How to apply:
Complete the application form that can be found on our website and return to the email address found on the application form or return by hand or post to any of our surgeries.
For more information about these positions please visit our website www.3chequers.co.uk/staff-vacancies or collect an application form from Endless Street Surgery.
If you have any questions about our current vacancies, please email bswicb.recruitment.threechequers@nhs.net
We look forward to receiving your application.
Person Specification
Qualifications
Essential
- Good general education
Experience
Desirable
- Experience with SystmOne Clinical System
- Experience in Primary Care
- Experience dealing with public / patients
- Experience with an administrative role preferably within General Practice
Knowledge and skills
Essential
- Excellent keyboard and computer skills including the use of Microsoft Office
- Demonstrate excellent computer skills
- An understanding, acceptance and adherence to the need for strict confidentiality
- Previous nursing, medical terminology or data input experience
- Have a good knowledge of Information Governance and Data Protection
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Three Chequers Medical Practice
Address
72 Endless Street
Salisbury
Wiltshire
SP1 3UH
