LTC and Population Health Programme Manager
Job Description
Job summary
The Long Term Conditions (LTC) and Population Health (PH) Programme Manager will operationalise plans for LTCs and population health management (PHM).
Working in partnership, they will support decision-making and strategic planning across organisational boundaries, driving improvement.
The role involves supporting and leading transformation while ensuring value for money in planning, commissioning, and service quality. Project and change management expertise is vital to transform services and enhance access for patients, relatives, and carers. The post-holder will manage and implement the SNEE ICS PHM Programme within each Alliance to improve population outcomes. They will also hold a long-term condition programme area and apply PHM methodology to deliver focused and effective interventions.
The ICB Strategic Programmes team operates across the SNEE ICB footprint, covering Ipswich & East Suffolk, West Suffolk, and North East Essex alliances, embedding transformational developments across the Integrated Care System (ICS).
Candidates may come from clinical, care professional, public health, improvement, transformation, or analytics backgrounds. Strong communication and guidance skills are essential, bridging analytical staff and practitioners to deliver interventions. Candidates should have experience in using data to improve services, build relationships, and translate PHM intelligence into actionable methods while developing staff competencies in PHM.
Main duties of the job
- SNEE ICB has a five-year joint forward plan the Long Term Conditions and Population Health Programme Manager will be responsible for operationalising the plan for Long term conditions and population health management. Effective project and change management expertise will be required to ensure transformation of services to improve access to services for patients, relatives and carers.
- The Long Term Conditions and Population Health Programme Manager will support local projects and drive transformation as well as securing value for money in planning, commissioning and service quality.
- Manage and implement the SNEE ICS Population Health Management Programme within each Alliance, developing and embedding the use of linked data, predictive analytics and partnership working in developing models of care and interventions to improve outcomes for our most vulnerable groups and improve health outcomes for the population as a whole.
- Work with Analytical teams to analyse and interrogate data for all programs of work; work with transformation and alliance leads to prioritise; work with health and care practitioners, multi-disciplinary teams and voluntary sector workers to design and deliver the interventions for PHM and LTC area.
- To ensure that resources of all kinds are used effectively and efficiently in the delivery of the LTC agenda and PHM programme.
About us
The NHS Suffolk and North-East Essex Integrated Care Board (ICB) plans and buys healthcare services for our population. This function is commonly referred to as commissioning. To do this, we work within a budget of around £1.5 billion, which is set by NHS England, and work closely with local government and the NHS providers in our area.
Our performance is judged by how well our local health and care system as a whole is working, including the health outcomes of our communities. The ICB has delegated some authority to the three health and wellbeing alliances that operate in Suffolk and North-East Essex to act on its behalf. This is to ensure that the needs of smaller, local areas are addressed.
The ICB remains accountable for all of its functions, including those it has delegated. Local residents have a big role to play in the operation of the ICB. We rely on the experiences and perspectives of our communities to help shape our decision-making.
Job responsibilities
The Strategic Programmes team works across the Ipswich & East Suffolk, West Suffolk and North East Essex alliances ensuring transformational developments are in place across the Integrated Care System (ICS) footprint. The Programme supports the delivery of NHS England National priorities in the long term plan, the SNEE Joint Forward plan and aligns the approaches undertaken in each ICS Alliance. This approach enables a more patient-centred focus to develop both providers and commissioner and their relationships with one another, across all care settings (community, primary, secondary, tertiary care). Health outcomes will improve through helping commissioners reduce unwarranted variation in services and encouraging innovation to deliver effective change to health care services through greater collaboration between providers and commissioners across different levels of the health care system.
The post holders may come from a variety of backgrounds, including clinical or care professional, public health, improvement, transformation or analytics. Their strength will be in enabling sound communication and guidance, bridging the gap between analytical staff and practitioners to deliver the interventions identified. The successful candidates will need to be experienced in using data, evidence and intelligence to improve services. They will be able to build relationships and translate PHM intelligence so staff can understand and apply methods and ideas, developing staff competencies in PHM.
Working in partnership with commissioners (including local government) and providers the Long Term Conditions and Population Health Programme Manager will support decision making and strategic planning across organisational boundaries acting as a vehicle for improvement for patients, carers, commissioners, providers, voluntary organizations and the public in order to:
Enable clinical and patient engagement: informing commissioning decisions
Define and drive quality improvement: operating across complex pathways of care
Coordinate and support commissioners and providers: identifying and reducing unwarranted variation, improving cohesion and ensuring sustainable services across pathways of care for staff and patients, both now and in the future.
Person Specification
Knowledge, Training and Experience
Essential
- Highly developed specialist knowledge across range of procedures underpinned by theory and experience.
- Knowledge of a range of specific project areas, acquired through post graduate diploma or equivalent experience or training, plus further specialist project management knowledge or experience to masters level equivalent.
- Educated to masters level or equivalent of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist area, acquired through post-graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent.
- Evidence of post qualifying and continuing professional development.
- Must understand the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
Autonomy
Essential
- Must be able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policies.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales.
- Experience of identifying and interpreting national policy.
- Experience of researching best practice interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
Other
Essential
- An ability to maintain confidentiality and trust.
- Good time keeping
- Flexible approach to work
Communication Skills
Essential
- Ability to negotiate on difficult and controversial issues including performance and change.
- Must be able to provide and receive highly complex, sensitive, or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
Equality and Diversity
Essential
- Understanding of and commitment to equality of opportunity and good working relationships.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Suffolk and North East Essex ICB
Address
Endeavour House
8 Russell Road
Ipswich
Suffolk
IP1 2BX
Employer's website
https://suffolkandnortheastessex.icb.nhs.uk/ (Opens in a new tab)
