LTCC Long Term Conditions Coordinator
- NHS
- Part Time
- Nottingham
- Negotiable
Job Description
Job summary
Job summary:
The purpose of the role is to:
As a Long Term Conditions Coordinator you will be responsible for recalling and inviting patients with long term health conditions for their annual reviews, enabling patients to access health, social care and wellbeing services, professionals and information tailored to their individual needs.
You will guide each patient through the various pathways and processes, facilitating actions and liaising as required.
The Long Term Conditions Coordinator is a key member of the Practice working in tandem with the GPs, the nursing, administrative, reception and pharmacy teams. They play an important role in improving healthcare outcomes for patients in the practice and managing aspects of the Quality and Outcomes Framework such as long-term condition management (QOF).
Main duties of the job
Main duties of the role - Please see the Job description for the full list of the Long Term Conditions Coordinator.
About us
We believe that the primary importance is our people. We as a team are committed to 5 values in everything we do:CARE ACCOUNTABILITY INNOVATION RESPECT EXCELLENCE.
In our quest for continual improvement and to better manage the challenges facing healthcare providers, we embrace innovation.Our values mean that all West Park Surgery employees approach their work with a conscience and patients are our priority. We are all accountable for our work and our organisation supports our staff to have the confidence to take responsibility in their roles.Excellence is at the heart of everything that we do.
Job responsibilities
Job description
WEST PARK SURGERY
Long Eaton Health Centre Site, Midland Street, Long Eaton, Nottingham, NG10 1RY
Park View Site, Cranfleet Way, Long Eaton, Nottingham, NG10 3RJ
T: 0115 8554200
E: ddicb.westparksurgery@nhs.net
W: www.westparksurgery.com
JOB DESCRIPTION
JOB TITLE: LTCC Long Term Conditions Coordinator
REPORTS TO: Practice Pharmacist/QOF Lead
HOURS: 1 position available at 24 hours
Needs to be fully flexible between the hours of
8.00 am 6.30 pm Monday to Friday
Duties may be varied from time to time under the direction of the QOF lead dependent on current and evolving Practice workload and staffing levels:
You will be working with the practice to identify cohorts of patients who require annual reviews
Contact and work with these patients to organise review appointments
Check and ensure each patient understand and considers the options and choices available to them
Collate patient data with best practice and upload and regularly update the patient record.
Create, amend and use searches within the clinical system to identify cohorts of patients
Create, amend and produce letter/text templates for the individual practices.
Produce protocols and spreadsheets to provide audit
Assist the patient to navigate and progress through the relevant pathways, processes and systems, answering patient questions, making phone-calls, appointments, arrangements for care, liaising with professionals, service personnel and wider stakeholders.
Implement a process for safety-netting at the practice, so patients are followed up effectively
Ensure that knowledge of clinical IT systems is up to date and ensure the effective utilisation of these systems.
Be familiar with, and maintain up to date knowledge of the GP Services, in particular regarding QOF
Work in a safe and organised manner
Undertake mandatory training
Comply with Data Protection and Information Governance regulations and policies
Person Specification
119887089
Essential
- 119887088
Desirable
- 119887087
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
West Park Surgery
Address
Long Eaton Health Centre
Midland Street
Long Eaton
Nottingham
NG10 1RY
