Macmillan Community Engagement & Communications Officer
Job Description
Job summary
Fixed Term to 31st December 2026 due to funding.
This post will be offered on a secondment basis, you must obtain permission from your current line manager prior to interview.
The Community Engagement & Communications Officer for Improving the Cancer Journey (ICJ) in Powys will play a key role in supporting individuals impacted by cancer. This role will focus on collaborating with local communities, healthcare providers, and third sector support organisations to gather user insights and experience that will support and inform the delivery of a support system tailored to the needs of people living with, or affected by, cancer in Powys.
Main duties of the job
Identify and connect with individuals, and communities, affected by cancer to ensure their voices are heard, valued and have influence throughout all areas of the programme.
Responsible for supporting the Programme Lead in the development and implementation of the Engagement Strategy and plan to ensure successful engagement with key stakeholders including the people living with or affected by cancer, public, patients, and staff to support the delivery of the programme.
Support the overall co-ordination and delivery of engagement and communication activities using tact and persuasion skills to gain the support and engagement of stakeholders.
Support the Programme Lead to scope the current provision of cancer information & support services, collaborating with stakeholders to support the development of an improved model of integrated personalised cancer information and support. This will include mapping existing Cancer information services and resources and helping to gain an understanding of the inherent needs of those affected by a cancer diagnosis and how the Programme can improve the experience for those and their loved ones.
Link with existing networks where user involvement influences the quality of cancer services design, development and delivery and make links with new networks. Develop user involvement working groups with partner organisations to deliver effective and inclusive user involvement on every level in the programme.
About us
Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit:https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Job responsibilities
You will be able to find a Job Description and Person Specification attached within the supporting information.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply
Person Specification
Qualifications & Knowledge
Essential
- Educated to degree level in relevant subject or significant experience of working at a similar level in specialist area
- Extensive knowledge of specialist area, acquired through post graduate diploma, or equivalent experience, or training
- Understanding of stakeholder mapping and development of audience and channel strategies, and proven ability to engage and communicate with a wide range of audiences
- Understanding of engagement and qualitative & quantitative research techniques
- Good knowledge of Microsoft packages including Word, Excel, PowerPoint, Teams and Outlook
Desirable
- Understands how to convey information through creative social media campaigns and the links to traditional communications channels
- Understanding of the role of communications and/or engagement via digital channels in an organisation
- Understanding of strategic communication and/or engagement planning
- Understanding of writing for websites
- Understanding of the role of internal communications and engagement in an organisation
- Knowledge of layout and design principles
- Good understanding of design techniques
- Proven knowledge of social media platforms
Experience
Essential
- Experience of leading and delivering communications and engagement plans
- Experience of facilitating stakeholder reference and focus groups, and co-production activities
- Understanding of the challenges faced by individuals and families affected by cancer, with the ability to empathise and respond effectively
- Experience of establishing systems and processes to ensure effective recording, monitoring and evaluation of engagement activities
Desirable
- Relevant experience as an Engagement / Communications Officer to involve support to change programmes
- Experience of internal communications and social media strategy design and implementation
- Experience of working in a public service environment
- Experience of working with public sector and third sector partners
Skills & Attributes
Essential
- Excellent IT and advanced keyboard skills for publications, communication and engagement materials, presentations, processing documents etc
- Excellent communication skills, with the ability to engage diverse communities and convey complex information sensitively
- Strong project management and organisational skills, with the ability to prioritise and manage multiple tasks
- Using technology for community engagement, including social media, and virtual meeting platforms
- Work independently and as part of a team, demonstrating initiative and a proactive approach to problem-solving
- Experience working with rural or remote communities
- Excellent presentation skills
Desirable
- Knowledge of Powys' specific health landscape and the challenges unique to rural cancer care delivery
- Basic video filming and editing skills
- Webpage and social media skills
- Ability to speak Welsh
Other
Essential
- Access to a vehicle, as substantial travel within Powys will be required
- Occasional out of hours/weekend working will be required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Powys Teaching Health Board
Address
To be confirmed on recruitment
To be confirmed on recruitment
LD3 0LY
