Medical Administrator

Job summary

Woolpit Health Centre is looking for an enthusiastic, motivated and adaptable Administrator to join our friendly administration team. This is a great opportunity for those already working in a healthcare setting who wish to work within primary care or for those who wish to start a career in administration.

The successful applicant will work closely alongside our Medical Secretaries, Medical Administrator, Administration Lead and PCN Care Coordinators and will be required to manage a wide range of priorities, have excellent organisation and problem solving skills with the ability to work effectively using your own initiative.

The post holder will provide a full range of administrative support to the Practice and staff as directed; undertaking a variety of tasks to assist the day-to-day running of the Health Centre. Applicants will have a flexible approach with attention to detail and the ability to work as part of a busy team.

This role will be pivotal in ensuring the needs of the business are met and that the Health Centre operates safely and efficiently.

Main duties of the job

Main Duties Include:

Check and monitor the practices generic email account, transferring clinical records, allocating to workflow for review by doctors and responding to queries from Health Professionals, patients and third parties

To distribute daily pathology laboratory results within the clinical system for clinicians review

To monitor and process daily administrative Anima requests

To monitor and process clinical correspondence via Anima Workflow systems

Answering incoming phone calls, transferring calls or dealing with the callers request appropriately

To register and monitor new patient registrations via the Healthtech-1 portal

To process new patients' medical records and deductions

To deal with enquiries via telephone and email from private companies e.g. Insurance companies, patients and Solicitors and keep appropriate records, forwarding information as requested

Process Subject Access Requests adhering to GPDR guidelines

To support with the monitoring of the practices performance relating to QOF compliance

About us

Why work for us?

Based in the Suffolk village of Woolpit, the Health Centre aims to provide:

The type of care that we would expect for ourselves and our own families.

We provide services to over 16,000 patients who live in a practice area of 75 square miles of rural West Suffolk, straddling the A14, between Thurston in the west, and Haughley in the east.

We pride ourselves on the high standards of our care we are holders of the Royal College of General Practitioners Practice Accreditation Award, a quality mark held by only 19 practices in the UK.

Our 7 GP partners and 5 non-partner GPs lead a multidisciplinary team of nurses, health care assistants, pharmacists and midwives all of whom are based in our purpose-built premises.

Benefits of working for Woolpit Health Centre include:

• Attractive rates of pay with annual pay review (not agenda for change)
• Regular one-to-ones to aid good communication
• Generous annual leave entitlement
• Voluntary overtime when available
• Plenty of training opportunities
• Membership of the NHS contributory pension scheme

The NHS Pension Scheme is a defined benefits scheme

Life insurance

Family benefits including an adult dependents pension and childrens pension

Ill health benefits

20% employer contribution

• Option of NHS discount and Blue Light Card for retail/dining/holidays etc
• Free uniform