Medical Administrator
- NHS
- Part Time
- Sunderland
- Negotiable
Job Description
Job summary
This is a 21 hour position over 3 days.
Part Time 21 hours
Monday 8.15am 2.15pm
Wednesday 12pm 6pm
Friday 8.15am 6pm (45 minutes unpaid lunch).
Please note that hours may be changed to accommodate business needs with 28 days' notice. Hours would be within surgery opening hours, so flexibility is required for this role.
We are looking for a dedicated and productive Medical Administrator to support and enhance our reception team.
Main duties of the job
The main duties of this role are varied and include general reception duties, taking patient enquiries both at front desk face to face and on the telephone, general day to day administration, e.g. econsults, emails, reports, scanning, recalls, prescriptions etc.
About us
We are a 5,000-patient practice located in the North of Sunderland. Our premises is easy reached by the A19. We use EMIS Web clinical system.
Job responsibilities
To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting, and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required.
To act as the central point of contact for patients, the distribution of information, messages, and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers.
To be responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team.
Duties can include, but are not limited to, supporting the administration and receptionist teams with patient registration, booking appointments, processing of information (electronic and hard copy) in a timely manner and in accordance with current policies.
To support staff with the distribution of information, messages, and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
Please see attached job description
Person Specification
Qualifications
Essential
- GCSE Mathematics & English (C or above) or equivalent
Desirable
- NVQ Level 2 in Health and Social Care
Experience
Essential
- Experience of working with the general public
Desirable
- Experience of administrative duties
- Experience of working in a healthcare setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Redhouse Medical Centre
Address
127 Renfrew Road
Sunderland
SR5 5PS
Employer's website
https://www.redhousemedicalcentre.nhs.uk/ (Opens in a new tab)
