Medical Administrator

Job Description
Job summary
The Phoenix Family Practice is looking for a bright and focused individual to review clinical correspondence coming into the practice, summarise and assess action needs.
Main duties of the job
This role will involve use of a clinical system (EMIS Web) and a document database (Docman 10).
You will be reviewing incoming patient correspondence (clinic letters from hospital, letters from patients and other care providers or organisations) and summarising them from an extensive list of codes.
You will be assessing if work does not require action, identifying new diagnoses and succinctly reflecting the content of all documents for a GP to review.
The ideal candidate will be patient and detail-oriented, capable of understanding the patients medical record and how the document they're looking at fits into that picture.
This work will also consider the patient's dignity, confidentiality and highlight concerns over safeguarding when needed.
About us
Phoenix Family Practice serves the population of Weybridge as their local GP surgery. We have a team of passionate and dedicate GPs, Nurses, Paramedics and Pharmacists that help provide patient facing services and a robust team of administrators who help patients navigate the care we offer and the care provided by the wider NHS system.
Job responsibilities
The role of a medical administrator at Phoenix Family Practice will involve:
-Reading and comprehending incoming medical correspondence (all forms of letters about a patient's health or care).
-Accurately summarising the correspondence using free text and a database of medical terms (SNOMED CT) and committing this to the patient's medical record.
-Briefly assessing the correspondence against the patient's medical record, using EMIS Web and Docman 10
-Safely identifying non-actionable correspondence and appropriately forwarding on all other documents to our medical team.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Educated to an A Level/NVQ Level 3
Desirable
- ICD 10 Accreditation
Experience
Essential
- Previous experience in a detail-oriented administrative role
- Experience in a health or care setting
Desirable
- Use of EMIS Web
- Use of Docman 10
- Knowledge of SNOMED CT / ICD10
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Rowan Tree Practice
Address
Weybridge Health Centre
22 Church Street
Weybridge
Surrey
KT13 8DW