Medical Education Administrator
Job Description
Job summary
An exciting opportunity has arisen to join our Education Team as a permanent full-time Medical Education Administrator.
Your role will be to support undergraduate medical students, working closely with the Clinical Sub-Dean and Director of Medical Education for Grenada to ensure good support processes, both academically and pastoral.
Your role will also be to provideexcellent customer service as well as a high quality reception and information service. You will be required to work flexibly with your colleagues and provide an efficient service. You will be adaptable to change, have experience of working in a busy office environment and enjoy interaction with a variety of people. Having direct contact with Trust staff you will be an excellent communicator. If you enjoy using your own initiative, enjoy working with people and enjoy variety, this could be the job for you!
Please see the Job Description for full details of the role.
To succeed in this role you will have:
o Excellent communication skills.
o Experience of working in a busy office environment.
o Excellent customer service skills.
o Good IT skills
o Ability to work on own initiative
o Ability to work as part of a team
Please see the Person Specification for full criteria requirements.
Main duties of the job
Ensure regular communication to all internal stakeholders.
Develop and maintain excellent working relationships with clinical tutors and supervisors supporting medical students and physician associates on placements across the Trust,
Monitor attendance of students in placements and teaching, keeping clinical sub deans, director of medical education for St Georges Grenada, informed of any absences, making arrangements for any time lost.
Prepare induction packs for incoming students and ID badges.
Organise and arrange medical student end of attachment Assessment of Clinical Competence to enable sign-off from their attachments.
Work with the Clinical Training Fellows supporting medical students.
Support University of Southampton in OSCE training for medical students.
Arrange student accommodation at the Trust and negotiate with the student re their accommodation requirements whilst placed at the Trust.
Keep the Education Centre Manager up to date with all arrangements for accommodation.
To maintain an up-to-date website uploading details of timetables for medical students.
Ensure that all students complete their placement modules in line with Medical School requirements.
Supervise where appropriate administrative support required to deliver medical student education and training.
Assist the Education Team/Receptionist when required re setting up of rooms and troubleshooting of multi-media equipment.
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Job responsibilities
To support the medical student placements at the Trust in various specialty areas: General Surgery, Obs and Gynae. In addition to support the placements for Student Selected Units across all specialties at the Trust.
The post holder will also support the placements for University of St Georges Grenada medical students across various specialties: Paediatrics, Obs and Gynae, General Surgery and Medicine.
In addition the post holder will also support the placements of Physician Associates across the previous mentioned specialties at Poole Hospital.
Person Specification
Experience
Essential
- Experience of working in a busy admin office for last 3 years
- Recent experience of communicating with different levels of professional staff
- Recent experience of dealing with confidential matters
- Current experience of using a large range of IT software packages e.g. Microsoft Office; excel; outlook; Teams
- Experience of managing, maintaining and developing systems and procedures.
- Experience of dealing with confidentiality
Desirable
- Previous experience of developing work processes
- Previous experience of working in a Medical Education environment
- Previous experience of working in an operational role
Technical Skills and Competencies
Essential
- Recent experience in reporting and developing data sets
- Ability to identify and prioritise time sensitive work loads
- Ability to plan and schedule events and programmes, considering timelines, staffing, resources and budgets
- Demonstrable problem solving skills and innovative thinking
- Be able to deal with multiple demands and short deadlines
- Effective communication and negotiation skills in a range of situations with all levels of staff and colleagues
- Able to demonstrate working as part of a team
Desirable
- Previous experience of developing data sets
- Minute taking
Knowledge
Essential
- Awareness of the Data protection law & confidentiality
- Knowledge of business processes to support management reporting functions.
- Excellent working knowledge of MS Office Suite
- Ability & knowledge of medical education
- A good level of understanding of medical student process
- Knowledge of GMC and NHS England
Other Requirements Specific to the Role
Essential
- Able to work on own initiative
- Recent experience of working to deadlines and under pressure
- A high level of attention to detail
- Willingness to learn and develop skills
- Ability and willingness to travel
- Flexibility with working pattern to meet the needs of the service
- Effective negotiation and persuasive skills
- Calm and friendly approach to dealing with issues/problems raised
- Excellent organisational skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Dorset NHS Foundation Trust
Address
Poole Hospital NHS Foundation Trust
Longfleet Road
Poole
BH15 2JB
