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Medical Education Assistant

NHS

Job Description

Job summary

Are you a highly motivated individual who enjoys a challenge? Would you enjoy working in a busy and dynamic team responsible for the education and training of a wide range of disciplines for County Durham and Darlington NHS Foundation trust? This is an excellent opportunity to use your proven administrative and organisational skills to enable the education and training to take place in the simulation centre in an orderly and robust way

You will need to have excellent verbal and written communication skills in order to establish strong working relationships with colleagues, doctors, midwives and a host of other NHS staff as well as helping to administratively facilitate high quality teaching programmes. You would also be working collaboratively alongside other centre users such as the cardiac arrest prevention team

Main duties of the job

To provide administrative support to the medical education team and to support the delivery of a wide range of simulation courses within the simulation centre.

Main duties of the role will include supporting the organisation, most notably close co-ordination of courses. This includes facilitating bookings in a very busy centre schedule so requires delicate communication and organisation with course leads. Moreover, you will have a role in mailing out pre and post course information to participants including the delivery of certificates of attendance and updating ESR training records.

You will assist the Senior Nurse teaching Fellow in gathering data using excel which is essential in helping us to identify centre resource usage.

You will also assist the Senior Nurse Teaching Fellow in induction processes and the arrangement of placements for Physician Associate students

Finally, you will be the face of the centre whom participants meet as they enter the Department. this will require you to be situationally aware and have good skills of dealing with issues as they arise. this will include clear ideas of how to escalate any concerns of centre users

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post.

Full Job Descriptions can be found in the adverts supporting documents

Job responsibilities

To provide high quality administrative processes to support the delivery of a wide range of simulation training programmes to support participants and course organisers

To cordinate a large amount of courses, juggling competing demands whilst managing own workload

To provide assistance with optimum processes for gathering and presenting high quality data

Ensuring the simulation centre is at its best at all times. this requires monitoring of the rooms, keeping things tidy, ensuring the provision of cleaning and personal protective equipment and maintaining good security and information governance

Observing admistrative inventory and ordering materials as appropriate on the cardea system

Be the presenting face of the centre at all times, supporting centre users with their needs as they arise.

Facilitating an air of professionality and good team networking

Although it is not an expected part of the role, there is scope from time to time to support the team with role play of patient characters in simulation in the event that staffing requires. We welcome this if time permits

Person Specification

Qualifications

Essential

  • Good standard of general education including 5 GCSE's at Grades A to C (English Language Essential). NVQ level 3 or equivalent knowledge gained through relevant work experience

Desirable

  • Project management qualification
  • Teaching certificate/qualification

Special Skills & Knowledge

Essential

  • You must have excellent IT skills including good working knowledge of the full microsoft office suite and windows operating systems
  • Muct be approachable, with excellent communication and interpersonal skills including verbal, written and telephone and the ability to present a positive and professional image at all times in association with the Trust core values
  • Adaptable, determined, self motivated and enthusiastic with competence dealing with situations involving other people. Being able to understand the need for diplomacy and tact
  • Able to work autonomously and manage own workload, work on own initiative and as part of a multi disciplinary team
  • Able to maintain complete confidentiality and discretion
  • Good organisaitonal skills to meet demanding delivery schedules and provide support to Trust staff
  • Work to a high standard of data quality

Desirable

  • An awareness of how to use and implement QR codes and how data is collected using this
  • Understand the administrative processes of educational curricula and systems and their associated needs within the NHS in relation to medical education

Special Requirements

Essential

  • Able to travel across Trust sites occasionally to meet any requirements of the post

Experience

Essential

  • Previous administrative experience working in a bust envionment role within the NHS, particularly in education and development
  • An understanding of key stakeholders who utilise the service including Undergraduate and Post Graduate deaneries. Plus other internal and external simulation centre users

Desirable

  • NHS Experience
  • Experience of using online systems such as ESR and Cardea

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Bishop Auckland General Hospital

Cockton Hill Road

Bishop Auckland

County Durham

DL14 6AD

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Good luck with your application