Medical Receptionist

Job summary

Job description

We are looking for experienced Receptionist / Administrators to join our friendly team. Previous experience within a busy GP Practice is essential, along with a good working knowledge of SystmOne clinical system / Accurx, so you are able to hit the ground running, supporting our team and patients.

The ideal candidate must be confident, a quick learner, possess excellent communication and organisational skills, have a polite telephone manner along with the ability to deal with sensitive / confidential issues appropriately whilst remaining calm under pressure.

Main duties of the job

Duties to include, but not limited to

Booking appointments

Answering calls

Taking messages

Printing prescriptions

Generating pathology / xray forms

Scanning / opening post

Registering new patients

Filing

Secretarial administration / referrals

Admin duties as required

Opening & Closing premises in line with shift pattern

Candidates must be able to work cohesively as part of a team and be capable of working in a fast paced and at times stressful environment. Positivity and a robust nature are a must!

You will be required to cover additional hours re staff holidays and sickness sometimes at short notice, which may include a later finish.

Attendance at staff meetings / training may at times be in addition to your contracted hours.

Hours of work:

Role 1is 28.5 hours

Monday 8am - 6.30pm

Tuesday 9.30am - 8pm

Wednesday 8am to 6.30pm

Role 2is 28.5 hours

Monday 8am - 6.30pm

Wednesday 8am - 6.30pm

Thursday 8am to 6.30pm

Rate of Pay:£12.21 per hour from 01.04.2025

Annual Leave:

5.6 weeks annual leave inclusive of bank holidays

Pension:

Option to join NHS Pension scheme.

If you believe you have the skills and ambition to play a key role in our team, we encourage you to apply.

Please see our website for further information about Helix Medical Centre www.helixmedicalcentre.co.uk

If you are interested in this position, please attach a CV & covering letter along with details of your current notice period requirement.

Following shortlisting, successful applicants will be contacted.

About us

We are a growing, family orientated training practice with a current list size of around 10,000 patients. Our dedicated staff have built an excellent reputation in meeting patient needs. Helix Medical Centre is based within Herts and Essex Community Hospital in Bishop's Stortford. We pride ourselves on delivering professional medical care in a friendly environment while striving to meet all the challenges of modern General Practice.

We are members of the local Primary Care Network providing extended services as a hub to the local community. We also work with Allied Health professionals together with an expanding complement of ARRs staff including Physicians Associate, Clinical Pharmacist, Community Paramedic, Community Midwife, Health and Wellbeing Advisor, Care Co-ordinator, Social Prescribers and First contact physio, Dietician etc. There is a wide socio-economic and demographic served within our catchment area providing an interesting and varied case mix.