Medical Receptionist
- NHS
- Part Time
- Huddersfield
- Negotiable
Job Description
Job summary
We are looking for medical receptionist to join our team for 20 hours per week. Work pattern to be discussed.
To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages, and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
Main duties of the job
Maintaining and monitoring the practice appointment system
Process personal, telephone and e-requests for appointments
Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
Signpost patients to the correct service
Initiating contact with and responding to, requests from patients, team members and external agencies
Read code data on SystmOne
Photocopy documentation as required
Data entry of new and temporary registrations and relevant patient information as required
Input data into the patients healthcare records as necessary
Direct requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team
Manage all queries as necessary in an efficient manner
Carry out system searches as requested
Maintain a clean, tidy, effective working area at all times
Monitor and maintain the reception area and notice boards
Support all clinical staff with general tasks as requested
All other duties that are allocated to them
About us
Woodhouse Hill Surgery is based in Fartown Huddersfield. We are part of Kirklees CCG. We have approximately 4400 patients. Our lead GP is Dr Weqas Ahmed.
Job responsibilities
In addition to the duties previously mentioned, the receptionist may be requested to:
Support administrative staff, providing cover during staff absences
Scanning of patient related documentation and attaching scanned documents to patients healthcare records
Complete opening and closing procedures in accordance with the duty rota
As required support [insert role] in the management of repeat prescriptions, ensuring they are processed accurately and efficiently
Ordering and monitoring of stationery supplies
Person Specification
Qualifications
Essential
- Experience of working with the general public
Desirable
- Experience of working in primary care Experience of working in a GP practice Experience in working in a health care setting
Experience
Essential
- Experience of working with the general public
Desirable
- Experience of working in primary care Experience of working in a GP practice Experience in working in a health care setting
Knowledge and skills
Essential
- Ability to provide quality care
- Good interpersonal and communication skills
Desirable
- IT skills - System one
- Microsoft Office
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Woodhouse Hill Surgery
Address
71A Woodhouse Hill
Fartown
Huddersfield
West Yorkshire
HD2 1DH
