Medical Receptionist
- NHS
- Part Time
- Kingston upon Thames
- 12.30 an hour
Job Description
Job summary
St Albans Medical Centre is looking for a part-time (approx 25.5 hrs/week over three days) receptionist person to join our friendly Practice.
You will be the first point of contact, promote a positive and friendly image to patients and other visitors and support some administrative duties.
The ideal candidate will be flexible, friendly with excellent customer service skills and work well within a team while also able to use their own initiative.
Cover for your colleagues is essential. Please DO NOT apply if you can not be flexible to cover.
You must like a busy working environment and be adaptable to changes.
Training will be provided
Main duties of the job
You will be working in a customer facing role with calm manner, handling telephone/ face to face request for the service we provide.
Opening up and locking up of premises as appropriate.
Processing documentation and providing administrative support to clinical staff and other members of the Practice.
Main duties: booking appointments, processing prescriptions, dealing with patient queries.
Good IT skills and previous NHS receptionist would be advantageous.
About us
We are a medium size Practice with currently six part-time GPs and other friendly staff.
We work as a team.
We are located in a nice, leafy North Kingston with an easy access to Kingston town centre, river Thames and Richmond Park.
Job responsibilities
You will be working in a customer facing role with calm manner, handling telephone/ face to face request for the service we provide.
Opening up and locking up of premises as appropriate.
Processing documentation and providing administrative support to clinical staff and other members of the Practice.
Good IT skills and previous NHS receptionist would be advantageous.
Main duties: booking appointments, processing prescriptions, dealing with patient queries.
Person Specification
Experience
Essential
- Customer service
Desirable
- Experience of working in a GP practice
Skills
Essential
- Good interpersonal and communication skills. Attention to detail. Ability to work under pressure.
Desirable
- Experience working in primary care with possibly EMIS system. Basic IT skills.
Qualifications
Essential
- GCSE
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
St Albans Medical Centre
Address
212 Richmond Road
Kingston
KT2 5HF
