Medical Receptionist
- NHS
- Full Time
- Royal Arsenal
- 12.00 an hour
Job Description
Job summary
Would you like to join our team of friendly Receptionists and Administrators? We are looking for an enthusiastic and supportive Full time Medical Receptionist to work 37.5 hours a week, Monday to Friday 10:30 and 18:30 and one in every four Saturdays 09.30am 12.30pm, on a shared rota system with colleagues.
Main duties of the job
The successful candidate will be responsible for undertaking a wide range of reception duties and the general provision of support to other members of the practice team at both clinical and administrative levels. Duties will include greeting and directing patients, effective use of the appointment system, processing of information, assisting patients as required and providing general office support such as filing, post, data entry etc.
You will need to be of a mature and empathetic nature, and have a friendly can do attitude. Good literacy and IT skills are essential as the majority of work will involve inputting data onto the computer. Knowledge of the EMIS Web medical software system is essential.
About us
We are a busy, proactive, teaching practice with a commitment to providing our diverse patient population with an excellent quality of care. Our very friendly team is made up of 5 GPs, a Practice Pharmacist, 2 Practice Nurses, Nursing Associate and 10 Administrative staff. We are a sociable bunch and regularly meet up outside of work.
The role offers an attractive rate of pay and membership of the NHS Pension Scheme (subject to eligibility).
Job responsibilities
Job responsibilities
Dealing with all telephone queries/requests from patients
Make appointments and check in patients on the computerised appointments system
Distribute mail
Act as first point of contact for visitors
Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
Filing and scanning post in medical records
Email and photocopy as requested
To assist actively with the achievement of QOF (Quality Outcome Framework) and other targets
Be able to cover all reception positions as necessary
Overtime is required from time to time to help covering holidays and sickness.
Other task allocated by GPs or Practice Manager
Person Specification
Experience
Essential
- Experience essential
- Experience using EMIS web
- Experience of working in primary care
- Experience of working in a GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Royal Arsenal Medical Centre
Address
21 Arsenal Way
London
SE18 6TE
Employer's website
https://www.royalarsenalmedicalcentre.co.uk (Opens in a new tab)
